Communication & CultureQuestion 39 of 200
When end-of-shift report is given, the CNA should include:
a.Only positive observations
b.Vital signs trends, intake/output, ADL completion, refusals, changes in condition, falls/incidents, and any concerns raised by resident or family
c.Personal opinions about the residents
d.Gossip about coworkers
Explanation
End-of-shift report must convey complete, accurate, objective information to the oncoming team to maintain continuity of care: vitals, I&O, ADL status, refusals, condition changes, incidents, and resident/family concerns. Omitting negatives (a) endangers safety; opinions (c) and gossip (d) are unprofessional and create liability. Per 42 CFR §483.20(g), reports and documentation must be factual and contemporaneous.
Law Reference: 42 CFR §483.20(g); accurate reportingPractice all 200 questions free — no signup required.
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