Which of the following is an example of active listening?
Explanation
Active listening uses verbal and nonverbal techniques—eye contact, nodding, paraphrasing ('It sounds like...'), and open-ended follow-up ('Tell me more')—to convey understanding and elicit further information. Interrupting (b), distraction (a), and finishing sentences (c) shut down communication and signal disregard. Active listening builds trust and helps surface clinically important information the resident might otherwise withhold.
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