CompTIA Project+ (PK0-005) — All Questions

A RACI chart lists a team member as "Accountable" for a deliverable. What does this designation mean?

• a.They perform the hands-on work of the task
• b.They are simply kept informed of progress
• c.They are ultimately answerable for the deliverable and there is only one such person✓
• d.They provide input as a subject-matter expert when consulted

In a RACI matrix, Accountable is the single person ultimately answerable for the outcome. Responsible parties do the work, Consulted parties provide input, and Informed parties are kept up to date. There should be exactly one Accountable per task to preserve clear ownership.

A geographically dispersed team needs to review a lengthy design document at their own pace and leave written comments over several days. Which communication method is most appropriate?

• a.Asynchronous written communication such as a shared document with comments✓
• b.An unscheduled live phone call to each person
• c.A synchronous all-hands meeting at a single fixed time
• d.A verbal hallway conversation

Asynchronous communication lets participants contribute on their own schedule, which suits detailed review across time zones and preserves a written record. Synchronous methods require everyone to be available at once, which is impractical for lengthy, distributed review.

Two team members disagree strongly about a technical approach, and the conflict is delaying the project. Which is generally the most constructive first approach for the project manager?

• a.Force one side to comply immediately without discussion
• b.Withdraw and let the conflict resolve itself over time
• c.Smooth over the issue by ignoring the substantive disagreement
• d.Facilitate a collaborative discussion to find a solution addressing both concerns✓

Collaborating, or problem solving, seeks a solution that addresses everyone's underlying concerns and generally produces the most durable outcome. Forcing, withdrawing, and smoothing may resolve the surface tension but leave the real issue unaddressed.

Why does a project manager perform stakeholder analysis early in a project?

• a.To eliminate the need for a project schedule
• b.To identify stakeholders' interests and influence so engagement can be tailored✓
• c.To assign blame for anticipated failures
• d.To avoid ever communicating with executives

Stakeholder analysis identifies who is affected by the project, their level of interest and influence, and their expectations, so the manager can plan appropriate engagement and communication for each. It does not replace scheduling or serve to assign blame.