Holding & ServiceQuestion 220 of 50096% of test-takers answer this correctly

A manager notices a child at the buffet eating directly from the serving line with the tongs. What does this situation show about self-service stations?

a.Self-service areas must be actively monitored by staff so contamination events can be stopped and affected food removed
b.Children under 12 should be barred from the buffet line unless an accompanying adult carries their plates
c.Tongs should be replaced with disposable gloves so guests can handle the food with their own hands
d.A properly installed sneeze guard removes the need for staff to monitor the buffet line during service

Explanation

The person in charge must ensure self-service areas are monitored, because barriers alone cannot prevent every contamination event. When a guest eats from the line or misuses utensils, staff must intervene, replace the affected food and utensils, and coach the guest. Gloves for guests and age bans are not Food Code controls, and a sneeze guard does not replace monitoring.

Law Reference: FDA Food Code §2-103.11

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