Holding & ServiceQuestion 220 of 320

A manager notices a child at the buffet eating directly from the serving line with the tongs. What does this situation show about self-service stations?

a.Children should be banned from all buffets
b.Sneeze guards make staff monitoring unnecessary
c.Self-service areas must be actively monitored by staff so contamination events can be stopped and affected food removed
d.Tongs should be replaced with disposable gloves for guests

Explanation

The person in charge must ensure self-service areas are monitored, because barriers alone cannot prevent every contamination event. When a guest eats from the line or misuses utensils, staff must intervene, replace the affected food and utensils, and coach the guest.

Law Reference: FDA Food Code §2-103.11

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