Holding & ServiceQuestion 217 of 320

At a buffet, a guest walks back to the line carrying the same plate they already ate from. What should the trained staff member do?

a.Politely direct the guest to take a clean plate for the refill and remove the used one
b.Allow it if the guest uses the serving utensils correctly
c.Allow it as long as the plate still looks clean
d.Wipe the plate with a sanitizer cloth and hand it back

Explanation

Used plates carry saliva and food residue that can contaminate serving utensils and displayed food. Self-service operations must require a clean plate for each return trip; beverage cups may generally be refilled if refilling avoids contact between the dispenser and the cup rim.

Law Reference: FDA Food Code §3-304.17

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