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ServSafe Workplace

  • 24 free practice questions, every one explained · no signup
  • Timed mock exam (24 questions, 24 minutes) — free
  • Study guide: free to read online
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The five chapters, free online

every chapter free online
  1. 1What Sexual Harassment Is25% of the exam — the largest sectionRead free →
  2. 2Building a Respectful Workplace20%Read free →
  3. 3Reporting and Responding25% — the largest sectionRead free →
  4. 4Legal Basics and State MandatesLegal Basics & State Mandates · 15%Read free →
  5. 5Bystander Intervention15%Read free →
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Two from the bank, answered.

Real items, with the answer marked and the reason written out — the same format as all 24.

What Sexual Harassment Is

In harassment-prevention training, sexual harassment is generally described as taking two main forms. Which pair correctly names them?

  1. AVerbal harassment and written harassment
  2. BQuid pro quo harassment and a hostile work environmentCorrect
  3. CCustomer harassment and coworker harassment
  4. DIntentional harassment and accidental harassment

Why: Sexual harassment is usually taught in two forms. Quid pro quo ("this for that") is when a job benefit — being hired, promoted, scheduled, or kept employed — is tied to submitting to sexual conduct. A hostile work environment is when unwelcome conduct is severe or pervasive enough to make the workplace intimidating, hostile, or offensive. The other choices mix up the *channel* or *intent* of conduct with these two legal categories.

Reporting and Responding

An employee experiences harassment but feels uncomfortable reporting it to their immediate supervisor, who is friends with the harasser. What does good harassment-prevention practice recommend?

  1. AQuit without telling anyone
  2. BStay silent because the supervisor is the only option
  3. CUse an alternative reporting channel, such as another manager, HR, an owner, or a hotline the employer providesCorrect
  4. DConfront the harasser physically

Why: Effective anti-harassment programs give employees more than one way to report, precisely so no one is forced to report to a person who may be biased. If the immediate supervisor is not a safe option, the employee can go to another manager, HR, an owner, or a company hotline. Staying silent, quitting, or physical confrontation are not safe or effective responses.

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The exam itself

ServSafe Workplace, by the numbers.

SectionsWhat Sexual Harassment Is · Building a Respectful Workplace · Reporting and Responding · Legal Basics & State Mandates · Bystander Intervention
Our bank24 questions · updated August 2026Written from National Restaurant Association
LanguagesEnglish
SourceNational Restaurant Association
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Practice questions are AI-assisted study material written from National Restaurant Association and reviewed by PrepPass — for practice only, not official exam questions. Bank updated August 2026. PrepPass is an independent study resource and is not affiliated with, endorsed by, or approved by National Restaurant Association. Always confirm current exam details with National Restaurant Association.
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