SIA Door Supervisor Mock Test — All Questions

A customer collapses and is unconscious but breathing normally. While waiting for an ambulance you should:

• a.Give them alcohol
• b.Sit them upright in a chair
• c.Place them in the recovery position and monitor their breathing✓
• d.Leave them lying on their back and walk away

An unconscious person who is breathing should be placed in the recovery position to keep the airway open and prevent choking, then monitored until help arrives. Call the emergency services and only act within your first-aid training.

During a fire or emergency evacuation at the venue, a door supervisor's key role is to:

• a.Finish serving customers
• b.Lock all the doors
• c.Collect the takings first
• d.Help direct people calmly to the nearest safe exit and assembly point, using their knowledge of the layout✓

Door staff should know the venue's exits, evacuation procedures and assembly points, and help move people out calmly and safely. Preserving life is the priority, so exits must be kept clear and usable.

When faced with any emergency, your overriding priority should be to:

• a.Preserve life and keep yourself and others safe, then call the emergency services✓
• b.Protect the venue's stock first
• c.Avoid getting involved
• d.Record it on social media

The priority order in an emergency is safety of life first: protect yourself and others, summon professional help, and only then deal with property. Acting within your competence keeps everyone, including you, safer.