3 questions

Searching & Drugs Awareness

A venue operates a search policy as a condition of entry. If a customer refuses to be searched, you can normally:

  • a.Search them secretly
  • b.Refuse them entry, because a search generally requires their consent and refusal can be grounds to refuse entry✓
  • c.Detain them until they agree
  • d.Force them to be searched

As a private citizen a door supervisor cannot search someone without their consent. Where searching is a clearly displayed condition of entry, a customer who refuses can lawfully be refused entry rather than searched by force.

Searching & Drugs Awareness

To keep a search respectful and reduce complaints, a search should ideally be:

  • a.Performed only on certain nationalities
  • b.Done as roughly as possible
  • c.Carried out by a member of the same sex, with the person's consent and a witness present✓
  • d.Carried out in secret with no record

Best practice is same-sex searching, with consent, in view of a witness or CCTV, and conducted professionally and without discrimination. Records help protect both the customer and the door supervisor.

Searching & Drugs Awareness

If you find what you believe to be illegal drugs during a search, the correct action is to:

  • a.Give them back to the customer
  • b.Keep them
  • c.Follow the venue's drugs policy: preserve the item, record the find, and hand it to the police✓
  • d.Accuse everyone nearby

Suspected drugs should be handled according to the venue's policy, which normally means securing the item, logging the find and handing it to the police. You should not keep, return or dispose of it yourself.

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