Which document set best supports active managerial control across all shifts?
a.Whatever the owner remembers about problems from previous inspections
b.A single handwritten reminder taped onto the refrigerator door
c.Written standard operating procedures, training records, and monitoring logs
d.Verbal instructions, given once at hire, never written down
解析
Active managerial control is sustained through written standard operating procedures, documented training, and routine monitoring logs, so every shift follows the same safe practices and problems can be caught and traced. Written systems outlast staff turnover and memory. What the owner remembers, a single reminder taped to a door, and instructions spoken once at hire and never written down all record nothing about how food was actually handled on a given shift.
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