What is the primary purpose of a master cleaning schedule?
a.To list the menu items the kitchen prepares and the station that makes each one
b.To track which employees have used their vacation and sick days this month
c.To record customer complaints, the date, the shift, the item, and the manager's written response
d.To specify what is cleaned, who cleans it, when, and how, so nothing is overlooked
Explanation
A master cleaning schedule documents every cleaning task in the operation: the item or area, the person responsible, the frequency, and the method and chemicals to use. That is what keeps easily forgotten areas from being skipped as shifts hand off. Menu lists, vacation tracking, and complaint logs are all real management records, but none of them assigns a cleaning task to a person on a schedule, which is the whole point of the document.
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