Contamination & AllergensQuestion 77 of 320

When responding to a contamination event such as a boil-water advisory or a sewage backup, the manager's priority is to:

a.Keep serving food to avoid losing sales
b.Protect guests by stopping affected operations and following the regulatory authority's guidance
c.Continue as normal and clean up later
d.Only tell the owner and no one else

Explanation

During events like a boil-water advisory, sewage backup, or contamination emergency, the manager must protect guests by stopping the affected operations, discarding unsafe food, and following the local regulatory authority's guidance, which may require closing until it is safe. Continuing to serve to protect sales endangers guests and violates food safety responsibilities.

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