14 questions

Mobile Devices

Which storage type is used in most modern laptops due to durability and speed?

  • a.Optical drive
  • b.Solid-state drive (M.2 or SATA)
  • c.Tape drive
  • d.5400 RPM hard drive

Modern laptops favor SSDs for their speed, low power draw, and resistance to shock from movement. Spinning drives, optical, and tape are largely obsolete in current portable designs.

Mobile Devices

A laptop battery no longer holds a charge and is swollen. What is the correct action?

  • a.Keep using it until fully dead
  • b.Freeze it overnight
  • c.Puncture it to release gas
  • d.Safely replace the battery and dispose of it properly

A swollen lithium-ion battery is a safety hazard and must be replaced and recycled through proper channels. Continuing to use, puncturing, or freezing it risks fire or rupture.

Mobile Devices

Which technology lets a smartphone make contactless payments when tapped at a terminal?

  • a.GPS
  • b.Infrared
  • c.Bluetooth
  • d.NFC

Near Field Communication (NFC) enables tap-to-pay over very short distances. Bluetooth pairs peripherals, GPS provides location, and infrared is a legacy line-of-sight link.

Mobile Devices

What does a laptop's inverter historically provide power to on older LCD screens?

  • a.The webcam
  • b.The trackpad
  • c.The CCFL backlight
  • d.The keyboard backlight

On older laptops the inverter supplied high voltage to the cold-cathode fluorescent (CCFL) backlight. Modern LED-backlit panels no longer need an inverter.

Mobile Devices

Which connector has become the common standard for charging and data on modern Android phones and many laptops?

  • a.Micro-USB
  • b.Mini-USB
  • c.Lightning
  • d.USB-C

USB-C is a reversible connector widely adopted for charging and data on Android devices and laptops. Micro-USB and Mini-USB are older, and Lightning is Apple-specific.

Mobile Devices

A user wants to sync a wireless headset to a phone. Which technology is used?

  • a.Ethernet
  • b.HDMI
  • c.Bluetooth pairing
  • d.NFC only

Bluetooth is used to pair and connect wireless audio devices to phones. NFC may initiate pairing on some devices but the audio link runs over Bluetooth; Ethernet and HDMI are wired.

Mobile Devices

Which component in a laptop allows it to connect to wireless networks and is often a replaceable M.2 card?

  • a.CMOS battery
  • b.Wi-Fi/WLAN card
  • c.Northbridge
  • d.Optical drive

The WLAN (Wi-Fi) card, frequently an M.2 module, provides wireless connectivity and can be serviced or upgraded. The CMOS battery, chipset, and optical drive serve different roles.

Mobile Devices

What is the benefit of mobile device MDM (mobile device management) in an enterprise?

  • a.Improves battery chemistry
  • b.Centralizes policy, security, and remote wipe control
  • c.Adds physical ports
  • d.Increases screen resolution

MDM lets IT enforce security policies, push configurations, and remotely wipe lost or stolen devices from a central console. It has no effect on hardware such as battery, screen, or ports.

Mobile Devices

A tablet's screen does not rotate when turned. Which sensor is most likely involved?

  • a.Proximity sensor
  • b.Fingerprint reader
  • c.Accelerometer/gyroscope
  • d.Ambient light sensor

Screen auto-rotation depends on the accelerometer and gyroscope detecting orientation. The proximity sensor handles call screen-off, the light sensor adjusts brightness, and the fingerprint reader handles authentication.

Mobile Devices

Which feature encrypts the data stored on a lost smartphone so it cannot be easily read?

  • a.Screen timeout
  • b.Full-device encryption with a passcode
  • c.Airplane mode
  • d.Do Not Disturb

Full-device encryption tied to a passcode protects stored data if the phone is lost or stolen. Airplane mode, Do Not Disturb, and screen timeout do not protect data at rest.

Mobile Devices

A laptop only charges intermittently and the port feels loose. What is the most likely fix?

  • a.Reset the router
  • b.Repair or replace the DC jack / charging port
  • c.Replace the operating system
  • d.Increase screen brightness

A loose, intermittently charging port usually indicates a worn or damaged DC jack that needs repair or replacement. Software, display, and network changes would not resolve a physical power connection fault.

Mobile Devices

Which of the following is a common way to expand storage on many Android phones and tablets?

  • a.Adding a microSD card
  • b.Adding a DIMM
  • c.Attaching a PCIe card
  • d.Installing a second CPU

Many Android devices accept a microSD card to expand storage. Phones do not accept desktop-style CPUs, PCIe cards, or DIMMs.

Mobile Devices

A user reports very short battery life after a recent update. What is a reasonable first troubleshooting step?

  • a.Replace the motherboard
  • b.Check battery usage stats and background apps in settings
  • c.Swap the SIM card
  • d.Reinstall the display driver

Reviewing the battery usage screen reveals which apps or processes are draining power, a logical first step after an update. Replacing hardware or swapping the SIM is premature and unrelated.

Mobile Devices

Which port on a modern laptop can carry video, data, and power over a single reversible connector using the appropriate standard?

  • a.VGA
  • b.RJ45
  • c.PS/2
  • d.USB-C with Thunderbolt/DP alt mode

A USB-C port supporting Thunderbolt or DisplayPort alt mode can deliver video, data, and power simultaneously. VGA carries analog video only, RJ45 is networking, and PS/2 is legacy input.

这门考试有多难?

CompTIA A+ Core 1(当前考试 220-1101)最多 90 题——选择题加基于操作的模拟题——90 分钟,在 100-900 分制上 675 分及格。考试券约 253 美元,A+ 须同时通过 Core 1 和 Core 2。计算机用户支持专员年薪中位数约 60,340 美元(BLS,2024 年 5 月)。

推荐学习时间
多数初学者 80-120 小时;基于操作的模拟题靠动手练习而非只看书。
通过率
我们在 2026 年 9 月查阅了 CompTIA 自己公布的材料,其中没有通过率。CompTIA 罕见地把理由写得很明确:「CompTIA 的政策是不向任何外部第三方披露通过率。」因此你在任何地方看到的 A+ 通过率都不可能来自 CompTIA。来源: CompTIA — Exam Development (test policies), on disclosure of pass rates
重点学习方向
硬件与网络故障排查(约 29%)与硬件(约 25%)是最大的两块——重点练真实设备与连接故障排查。

费用与薪资为近似值,会随时间变动。上方的通过率引自旁边链接的来源,并限于该来源覆盖的期间——凡是我们尚未核实来源的,都会直接说明并且不给数字。

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