Mental HealthQuestion 137 of 200
A widowed resident with no nearby family says, 'No one ever comes to see me.' Which CNA action BEST addresses her psychosocial well-being?
a.Sit with her for a few minutes, listen actively, and report her need to the social services designee so visitation programs, volunteers, or phone/video calls can be arranged
b.Tell her that everyone in the facility is in the same situation
c.Change the subject quickly to avoid 'dwelling on the negative'
d.Document 'resident lonely' and take no further action
Explanation
Loneliness is a serious health risk in LTC, linked to depression, dementia progression, and increased mortality. 42 CFR §483.24(c) requires support of psychosocial well-being. The CNA provides presence and reports to social services who can arrange volunteer visitor programs, intergenerational visits, video calls with family, faith community visits, and pet therapy. Minimizing (b) and changing the subject (c) dismiss the resident's emotional reality. Documenting without action (d) is passive neglect. The CNA's compassionate listening is itself a meaningful intervention.
Law Reference: 42 CFR §483.24(c)Practice all 200 questions free — no signup required.
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