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ITIL 4 Foundation exam topics — the 6 content areas by weight
The ITIL 4 Foundation exam is built from 6 weighted content areas. Focus your time where the weight is. Each area below links to a free study chapter and practice questions. Weights reflect the official content outline.
Key Concepts of Service Management
17%The Four Dimensions of Service Management
17%The Guiding Principles
17%Service Value System
17%Service Value Chain
16%ITIL Practices
16%Ready to test yourself?
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Content-area weights reflect the official ITIL 4 Foundation content outline. Confirm current details with PeopleCert. Study aid, not a substitute for the official material. Last updated: August 2026.