ITIL 4 Foundation exam topics — the 6 content areas by weight
The ITIL 4 Foundation exam is built from 6 weighted content areas. Focus your time where the weight is. Each area below links to a free study chapter and practice questions. These weights are how PrepPass has organized the material, not a figure published by the exam authority.
Key Concepts of Service Management
17%The Four Dimensions of Service Management
17%The Guiding Principles
17%Service Value System
17%Service Value Chain
16%ITIL Practices
16%Ready to test yourself?
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In the ITIL 4 Foundation guide: A short-answer check-yourself set with a worked key closing each of the 6 chapters. Practice here stays free.
Content-area weights are PrepPass’s own organization of the material. Where ITIL 4 Foundation publishes an official outline, check it directly. Confirm current details with PeopleCert. Study aid, not a substitute for the official material. Last updated: August 2026.