SPHR (Senior Professional in Human Resources) Practice Questions — All Questions

Organizational culture is best described as:

• a.The office furniture
• b.The shared values, beliefs, and behaviors of an organization✓
• c.The payroll system
• d.The tax structure

Culture is the shared values and behaviors that shape how work gets done.

High employee engagement is generally associated with:

• a.Better performance and retention✓
• b.Higher turnover
• c.Lower productivity
• d.No effect

Engagement correlates with performance, retention, and productivity.

An effective response to change resistance is to:

• a.Ignore employees
• b.Punish questions
• c.Communicate, involve, and support employees through change✓
• d.Hide information

Involving and supporting people reduces resistance to change.

Succession planning at the executive level reduces risk by:

• a.Eliminating leaders
• b.Avoiding development
• c.Ignoring the future
• d.Ensuring qualified successors are ready for key roles✓

Executive succession ensures continuity for critical leadership roles.