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28 câu hỏi

1. What are California's compulsory minimum personal auto liability split limits?

a.$10,000 / $20,000 / $3,000
b.$15,000 / $30,000 / $5,000
c.$25,000 / $50,000 / $25,000
d.$50,000 / $100,000 / $25,000

Vehicle Code §16056 sets California's compulsory minimum personal auto liability split limits at $15,000 per person bodily injury, $30,000 per accident bodily injury, and $5,000 per accident property damage. These are floor amounts only; carriers and producers may write higher limits and typically recommend doing so.

Cal. Veh. Code §16056; Cal. Ins. Code §11580.1b

2. Under the Personal Auto Policy, which Part provides Uninsured and Underinsured Motorist coverage?

a.Part A
b.Part B
c.Part C
d.Part D

Part C of the Personal Auto Policy is Uninsured Motorist and Underinsured Motorist coverage. Part A is third-party liability, Part B is first-party Medical Payments, and Part D is Damage to Your Auto (collision and comprehensive).

ISO PAP form (industry standard)

3. An insured strikes a deer on a rural California highway, damaging the front of the vehicle. Under the Personal Auto Policy, this loss is paid under:

a.Other Than Collision (Comprehensive)
b.Collision
c.Liability (Part A)
d.Medical Payments (Part B)

Although hitting an animal feels like a collision, the Personal Auto Policy classifies impact with a bird or animal as an Other Than Collision (Comprehensive) loss under Part D. This usually means the lower comprehensive deductible applies rather than the collision deductible.

ISO PAP Part D

4. Under California Insurance Code §11580.2, how must an insured reject Uninsured Motorist coverage that the insurer is required to offer?

a.Orally by phone with a recorded conversation
b.By any clear statement, including silence at renewal
c.Only by completing a state-issued rejection form
d.In writing, signed by the named insured

California Insurance Code §11580.2 requires every personal auto insurer to offer UM coverage at limits equal to the liability limits. The insured may reject UM or select lower limits only by signing a written waiver. Without such a signed writing, UM is in force at the liability limits by operation of law.

Cal. Ins. Code §11580.2

5. Under Proposition 103, California personal auto insurers must give greatest weight, in order, to which three primary rating factors?

a.Vehicle make, garaging ZIP code, credit score
b.Driving safety record, annual miles driven, years of driving experience
c.Years of driving experience, gender, marital status
d.Credit score, annual miles driven, vehicle type

Insurance Code §1861.02(a), enacted by Proposition 103 in 1988, requires personal auto rates to give greatest weight, in this order, to the insured's driving safety record, annual miles driven, and years of driving experience. Optional factors (vehicle type, garaging location, marital status, persistency, academic record) may be used only after these three primary factors.

Cal. Ins. Code §1861.02(a)

6. Proposition 103 makes California a 'prior approval' state for auto insurance rates. What does this mean?

a.Insurers may use any rate as long as they file it within 30 days
b.Insurers may implement a rate and the CDI may disapprove it later
c.Rate changes must be filed with and approved by the CDI before they take effect
d.Rates are set entirely by the Insurance Commissioner with no insurer input

Insurance Code §1861.05, the rate provision of Proposition 103, makes California a prior approval state. Any rate change must be filed with the California Department of Insurance and receive approval BEFORE it can be implemented. This is distinct from 'file and use' or 'use and file' states.

Cal. Ins. Code §1861.05 (Prop 103)

7. California Vehicle Code §16028 requires a driver to do which of the following with proof of financial responsibility?

a.Carry it in the vehicle and produce it on demand of a peace officer or after an accident
b.Mail it to the DMV within 10 days of binding a policy
c.File it with the courts of the county where the vehicle is garaged
d.Post a copy in the rear window of the vehicle at all times

Vehicle Code §16028 requires every driver to carry evidence of financial responsibility in the vehicle and to produce it on demand of a peace officer or following an accident. Driving without proof on hand is itself an offense even if a policy is technically in force. The insurance ID card issued by the carrier is the standard form of proof.

Cal. Veh. Code §16028

8. An insured uses her personal vehicle on weekends to deliver pizza for a third-party app, with no endorsement on her Personal Auto Policy. While carrying a paid delivery she rear-ends another car. The PAP carrier most likely:

a.Pays the full claim under Part A because the insured was on a public road
b.Pays the claim subject only to a higher deductible
c.Splits the loss with the app's contingent insurer
d.Denies the claim under the 'carrying persons or property for a fee' exclusion

The Personal Auto Policy Part A excludes liability arising from use of the vehicle while carrying persons or property for a fee, which includes app-based food and parcel delivery work. Without a delivery or rideshare endorsement, the PAP carrier will deny the claim, leaving the app's commercial coverage (if any) as the only potential source.

ISO PAP Part A exclusions

9. Under California's Transportation Network Company (TNC) framework, which best describes 'Period 1'?

a.The driver has a passenger in the vehicle and is en route to the destination
b.The TNC app is on and the driver is logged in but has not yet accepted a ride request
c.The driver has accepted a request and is driving to pick up the passenger
d.The driver has logged off the TNC app and is driving personally

California TNC law breaks the driver's exposure into three periods. Period 1 is when the app is on and the driver is waiting for a request. Period 2 is from accepting a request until pickup. Period 3 is from passenger pickup until passenger drop-off. The PAP usually excludes Periods 2 and 3 and often Period 1 too without a TNC endorsement.

Cal. Pub. Util. Code §5430+

10. Which statement about the California Low Cost Automobile Insurance Program (CLCA) is TRUE?

a.Eligibility is based only on age, not income
b.CLCA pays for collision and comprehensive damage to the insured's vehicle
c.CLCA provides liability-only coverage and is statutorily deemed to meet financial responsibility despite lower limits than 15/30/5
d.Drivers under age 21 are the primary intended market for CLCA

CLCA, created under Insurance Code §11629.7 et seq., is an income-eligible, good-driver, liability-only program administered through the California Automobile Assigned Risk Plan (CAARP). Its dollar limits are lower than the standard 15/30/5 but it is statutorily deemed to satisfy the financial responsibility requirement. Drivers must be at least 19. CLCA does not cover collision or comprehensive losses.

Cal. Ins. Code §11629.7 et seq.

11. An insured carrying $100,000/$300,000 UIM limits is injured by an at-fault driver carrying only $30,000/$60,000 in liability. The insured's own medical and wage loss exceeds $80,000. Under California UIM, what must occur before the insured can collect from her own UIM?

a.The insured must first exhaust the at-fault driver's $30,000/$60,000 liability limits
b.The insured may collect from UIM and the at-fault driver in any order
c.The insured may collect the full $80,000 from her UIM immediately
d.The insured must first sue the State of California as a guarantor

California UIM under Insurance Code §11580.2(p) is a 'difference in limits' coverage. The injured insured must first exhaust the at-fault driver's liability limits; UIM then pays the gap between the at-fault limits and the insured's own UIM limits, up to the actual loss. California is NOT an 'excess over' UIM state.

Cal. Ins. Code §11580.2(p)

12. Which coverage in the Personal Auto Policy is a first-party, no-fault coverage that pays reasonable medical expenses for the insured and occupants regardless of who caused the accident?

a.Part A – Liability
b.Part B – Medical Payments
c.Part C – Uninsured Motorist
d.Part D – Collision

Part B Medical Payments is a small first-party, no-fault coverage in the PAP that pays reasonable medical expenses incurred by the named insured, family members, and other occupants of the covered auto, regardless of fault. Part A is third-party liability, Part C requires an uninsured at-fault driver, and Part D pays for physical damage to the insured's vehicle.

ISO PAP form (industry standard)

13. Who is automatically included as a named insured on a Personal Auto Policy by definition, even if not separately listed on the declarations page?

a.Any adult child of the named insured, regardless of residence
b.Any business partner of the named insured
c.The named insured's parents if they share auto repair expenses
d.The named insured's spouse who resides in the same household

The ISO PAP definitions extend named insured status automatically to the spouse of the named insured who resides in the same household. Resident family members and permissive users are covered, but they are not 'named insureds' — they are insureds under the policy. Non-resident family members and business partners are not automatically covered.

ISO PAP definitions

14. An insured's parked vehicle is broken into overnight; a window is smashed and a laptop is stolen from the back seat. Under the Personal Auto Policy, the broken glass is paid under which coverage?

a.Other Than Collision (Comprehensive)
b.Collision
c.Liability (Part A)
d.Medical Payments (Part B)

Glass breakage and theft of the vehicle (or vandalism damage to the vehicle) are classic Other Than Collision (Comprehensive) losses under Part D. Note that the laptop is personal property, not part of the vehicle, and would not be covered by the auto policy at all — it would fall to a homeowners or renters policy.

ISO PAP Part D

15. Stacking of Uninsured Motorist limits in California is best described as:

a.Required by statute whenever the insured owns more than one vehicle
b.Permitted only if the named insured pays a separate premium per vehicle
c.Generally prohibited so multiple vehicle premiums do not multiply UM limits
d.Automatic for any policy with three or more covered autos

Under California's UM framework, 'stacking' (adding UM limits across multiple vehicles or multiple policies) is generally prohibited. The insured cannot multiply UM coverage by simply adding extra vehicles on the same policy or by holding multiple policies. Limits apply per accident at the level shown on the declarations.

Cal. Ins. Code §11580.2

16. An insured backs out of her driveway and strikes her neighbor's parked car. Under the Personal Auto Policy, the damage to the INSURED'S OWN vehicle is paid under:

a.Other Than Collision (Comprehensive)
b.Collision
c.Liability (Part A)
d.It is not covered under the PAP

Damage to the insured's own vehicle from impact with another vehicle or object is paid under Collision coverage in Part D, subject to the collision deductible. The damage to the NEIGHBOR'S vehicle (third-party property) is paid by the insured's Part A liability coverage.

ISO PAP Part D

17. A 'newly acquired auto' under the Personal Auto Policy:

a.Is never covered until added to the declarations and premium is paid
b.Is covered for life regardless of when the insurer is notified
c.Receives automatic coverage if the insured notifies the insurer within the policy's stated window (typically 14 or 30 days)
d.Is automatically covered only if it replaces a vehicle that was totaled

The PAP extends automatic coverage to a newly acquired auto, but the insured must report the acquisition to the insurer within the policy's stated time period — typically 14 days for some coverages and up to 30 days for others, depending on the form. Failing to notify the insurer in time can leave physical damage coverage in particular unenforceable on the new vehicle.

ISO PAP definitions

18. Which Part of the Personal Auto Policy contains the general provisions such as territory, transfer of interest, cancellation, and termination?

a.Part F
b.Part A
c.Part C
d.Part D

Part F is the General Provisions of the PAP. It includes policy territory (United States, its territories or possessions, Puerto Rico, and Canada), the prohibition on transfer of interest without insurer consent, two-vehicle and multi-vehicle clauses, cancellation procedures, and termination.

ISO PAP Part F

19. Which of the following is a duty owed by the insured to the insurer AFTER an accident or loss, as required by Part E of the Personal Auto Policy?

a.Make payments to repair shops before notifying the insurer
b.File suit against the at-fault driver within 24 hours
c.Reject any offer of settlement made by the insurer
d.Promptly notify the insurer of the loss, cooperate with the investigation, and submit to examination under oath when required

Part E – Duties After an Accident or Loss – requires the insured to (1) promptly notify the insurer of how, when, and where the accident or loss happened, (2) cooperate in the investigation, settlement, and defense of any claim, (3) submit to examination under oath when required, and (4) authorize the insurer to obtain medical and other records. Failure to perform these duties can void or limit coverage.

ISO PAP Part E

20. Which of the following losses would be EXCLUDED under the Personal Auto Policy Part A (Liability)?

a.Bodily injury the insured negligently causes to a pedestrian
b.Damage the insured intentionally inflicts on another vehicle out of road rage
c.Property damage caused by a permissive driver of the insured's covered auto
d.Bodily injury caused while the insured was lawfully changing lanes

Part A of the PAP excludes intentional acts. Liability insurance exists to fund unintended, accidental losses; intentional damage caused out of road rage is not covered, even if the loss is to a third party. Negligent acts, permissive use, and lawful lane changes that lead to accidents are exactly the kinds of unintended losses Part A is designed for.

ISO PAP Part A exclusions

21. An insured chooses California's minimum liability limits of 15/30/5 and does not sign a written waiver of Uninsured Motorist coverage. At what UM limits does the policy take effect by operation of law?

a.$5,000 / $10,000 because UM defaults to the lowest amount available
b.$30,000 / $60,000 because UM doubles the BI limits
c.$15,000 / $30,000 because UM defaults to the chosen liability limits
d.$100,000 / $300,000 because UM defaults to the statutory maximum

Insurance Code §11580.2 requires UM coverage to be offered at limits equal to the liability limits. The insured may select lower UM limits or reject UM entirely, but only by signing a written waiver. With no waiver in the file, UM defaults to the same limits as the liability coverage — here, the chosen $15,000/$30,000.

Cal. Ins. Code §11580.2

22. A friend borrows the named insured's covered auto with permission and causes an at-fault accident, injuring a third party. Under the Personal Auto Policy:

a.The PAP denies coverage because the friend is not the named insured
b.Only the friend's own auto policy can respond, never the named insured's
c.The PAP responds only after the friend pays the first $25,000
d.The friend is an insured under the PAP because he was a permissive user of a covered auto

Under Part A of the PAP, an 'insured' includes any person using the covered auto with the named insured's permission. A friend who borrows the vehicle with permission is therefore an insured for liability, and the policy will respond to the third party's claim subject to policy limits. The friend's own auto policy may also respond as excess.

ISO PAP Part A

23. California law generally treats 'diminished value' (the loss in a vehicle's market value after a high-quality repair) under a first-party physical damage claim as:

a.Not recoverable as part of the insured's first-party collision claim against her own insurer
b.Always recoverable up to 30% of the pre-loss ACV
c.Recoverable only if the vehicle was less than one year old at the time of loss
d.Recoverable only against the insurer of the at-fault driver, never the insured's own insurer

Under California first-party property/auto principles, the insured's collision claim against her own insurer pays the cost of repair or actual cash value, and diminished value (the residual loss in resale value after repair) is generally not recoverable in that first-party claim. Diminished value may, in some circumstances, be pursued against the at-fault third party in tort, but not from the insured's own collision coverage.

Cal. Ins. Code §11580.1

24. An insured's vehicle is damaged in a covered collision. The cost to repair plus the salvage value of the wreck exceeds the vehicle's actual cash value. Under the Personal Auto Policy, the loss is most appropriately handled as:

a.A partial loss, with the insurer paying actual repair cost regardless of ACV
b.A total loss (constructive total loss), with the insurer paying ACV less the deductible and taking the salvage
c.A betterment claim requiring the insured to pay 50% of the repair cost
d.An ineligible claim because the vehicle is mechanically unsalvageable

When the cost to repair plus the salvage value of the damaged vehicle exceeds its actual cash value (ACV), the vehicle is treated as a constructive total loss under Part D. The insurer pays the ACV (less the applicable deductible) and takes ownership of the salvage. This avoids wasting money on uneconomic repairs.

ISO PAP Part D

25. An insured's vehicle is in the shop for two weeks after a covered collision. Which optional Personal Auto Policy coverage would pay for a rental car during the repair period?

a.Comprehensive deductible reimbursement
b.Towing and labor coverage
c.Transportation Expense coverage (often called rental reimbursement / loss of use)
d.Medical Payments coverage

Transportation Expense (rental reimbursement, sometimes labeled 'loss of use') is an optional Part D add-on that pays a daily amount toward a rental vehicle while the insured's covered auto is out of service due to a covered loss. Towing and labor coverage pays only for the tow itself, not the rental. Medical Payments and Comprehensive do not pay for rental cars.

ISO PAP optional coverages

26. Which of the following is the BEST example of a use that is excluded by the Personal Auto Policy and would NOT be covered without a special endorsement?

a.Driving for an organized speed contest (racing) at a closed track
b.Driving to a regular weekday job in an office
c.Driving the family on vacation in another state
d.Driving a teenage household member to soccer practice

Part A excludes use of the vehicle in any organized racing or speed contest. Daily commuting to a regular job, vacation driving, and ordinary household errands are exactly the personal uses the PAP is priced and designed to cover. A track-day endorsement or specialty motorsport policy would be needed for racing.

ISO PAP Part A exclusions

27. A California driver is hit by a driver who has fled the scene and was never identified, and the victim suffers bodily injury. Which Personal Auto Policy coverage is most likely to respond to the victim's bodily injury claim?

a.Part A – Liability of the victim's policy
b.Part B – Medical Payments, which functions as full bodily injury coverage
c.Part D – Collision, even though the loss is bodily injury
d.Part C – Uninsured Motorist Bodily Injury, treating the unidentified hit-and-run driver as 'uninsured'

Under California Insurance Code §11580.2, a hit-and-run driver who cannot be identified is treated as an 'uninsured motorist,' and the victim's own UM Bodily Injury coverage in Part C is designed to respond to the bodily injury claim, subject to physical contact and corroboration requirements set out in the statute.

Cal. Ins. Code §11580.2

28. Which of the following is a permissible OPTIONAL rating factor for personal auto in California, used only AFTER the three mandatory primary factors?

a.Driving safety record
b.Type of vehicle (make and model)
c.Annual miles driven
d.Years of driving experience

Under Insurance Code §1861.02 and 10 CCR §2632.5, the three MANDATORY primary rating factors, in order, are driving safety record, annual miles driven, and years of driving experience. Vehicle type/make/model is one of the permitted optional secondary factors that may be used only after the three primaries are given greatest weight. Prohibited factors include credit history and ZIP code as a standalone primary.

Cal. Ins. Code §1861.02; 10 CCR §2632.5