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Ethics & California Law

70 questions
8. A salon owner lets her unlicensed cousin do shampoo, blow-dries, and basic haircuts on weekends. Under BPC §7317 this is best described as:
a.A minor record-keeping issue
b.Aiding and abetting unlicensed practice and subject to discipline✓
c.Permissible because shampooing is not regulated
d.Permissible only if the cousin is in school

BPC §7317 makes it unlawful both to practice without a license and to aid or abet unlicensed practice. The salon owner can be cited, fined, and have her establishment license disciplined.

BPC §7317
9. Where must a licensee's BBC license be displayed inside the salon?
a.Conspicuously at the licensee's station or work area✓
b.Display is optional if the license number is on the business card
c.Anywhere on the premises is acceptable
d.In the manager's office only

Under BPC §7363 each licensee must display their license conspicuously at their workstation so clients and inspectors can verify it without asking.

BPC §7363
10. A new salon must have which TWO categories of license before legally opening to the public?
a.An establishment license AND individual licenses for each practitioner✓
b.Only a city business license
c.Only the owner's personal license
d.Sales tax permit and seller's permit only

California requires both an establishment (salon) license issued to the location and individual licenses for every practitioner working there. One does not substitute for the other.

BPC §7346
11. How often must a California beauty license be renewed?
a.Every 2 years✓
b.Every 5 years
c.Every year
d.Every 3 years

BBC licenses (cosmetologist, barber, esthetician, manicurist, hairstylist, and establishment licenses) renew every 2 years.

BPC §7321
12. How many hours of continuing education (CE) does California require for renewal of a cosmetologist license?
a.Zero — California does not require continuing education✓
b.4 hours
c.10 hours
d.16 hours

Unlike many other states, California does NOT require continuing education for renewal of BBC licenses. Renewal requires payment of the fee and remaining in good standing only.

13. A practitioner advertises herself online as a "licensed cosmetologist" although her license expired two years ago. This is best described as:
a.Permitted while a renewal application is pending
b.Allowed if she only works on family members
c.A harmless lapse since experience does not expire
d.Unlicensed practice and misrepresentation, both prohibited✓

An expired license is no license. Practicing or advertising as licensed while expired is unlicensed practice and misrepresentation under BPC §7317.

BPC §7317
14. Which posting is required by the BBC to be visible inside a licensed salon?
a.The owner's home address
b.A copy of the federal tax return
c.A signed lease agreement
d.A current, itemized price list of services✓

BBC inspection rules require salons to post a current, conspicuous price list of services so consumers know the cost before service. Tax returns, leases, and home addresses are not required postings.

15. Smoking, eating, and drinking are restricted in salon service areas because:
a.BBC sanitation rules prohibit them in client service areas✓
b.They are allowed if the door is open
c.They violate fire code only
d.They distract clients

BBC sanitation regulations under Title 16 CCR ban smoking, eating, and drinking in client service areas to keep the environment sanitary. Signs are typically posted to that effect.

16. When a BBC inspector arrives unannounced at a salon during business hours, the licensee should:
a.Cooperate; salons consent to inspection as a condition of licensure✓
b.Demand a court warrant before any inspection
c.Refuse entry unless given 24 hours' notice
d.Close the salon immediately

By accepting a BBC establishment license, owners consent to reasonable, unannounced inspections during business hours. Refusing entry can itself be a basis for citation.

17. Before applying a permanent wave to a new client, the BEST practice is to:
a.Skip the consultation to save time
b.Have a friend sign the release on the client's behalf
c.Apply only on one side first as a test
d.Conduct a consultation and document the client's prior chemical history, scalp condition, and informed consent✓

Informed consent and consultation are professional and legal standards before chemical services. Documenting prior chemicals, scalp condition, allergies, and patch tests protects both the client and the licensee.

18. A client tells the stylist she is pregnant before a color service. The stylist should:
a.Refuse all service to anyone who is pregnant
b.Use double-strength developer
c.Ignore the disclosure and proceed as usual
d.Consult the client about preferences, follow manufacturer warnings, and document the discussion✓

Pregnancy alone does not bar hair color in California, but professional ethics call for following manufacturer instructions, considering ventilation, and documenting that the client was informed and consented. Blanket refusal could also raise discrimination concerns.

19. Under the California Fair Employment and Housing Act (FEHA), a salon may NOT refuse service based on:
a.A client behaving violently
b.A documented contagious skin disease
c.Failure to pay for a prior service
d.Race, religion, sexual orientation, gender identity, or national origin✓

FEHA prohibits public accommodations, including salons, from refusing service based on protected characteristics such as race, religion, sexual orientation, gender identity, and national origin. Safety-based or payment-based refusals are different.

20. The California CROWN Act protects clients and employees from discrimination based on:
a.Color of nail polish
b.Type of footwear worn
c.Brand of shampoo used
d.Natural hair texture and protective hairstyles✓

The CROWN Act (codified within FEHA) bars discrimination based on natural hair texture and protective styles such as braids, locs, twists, and Bantu knots. Salons should welcome, not refuse, these hair types.

21. A client suffers a serious chemical burn during a relaxer service. The salon owner should:
a.Provide first aid, document the incident in writing, and report as required by BBC and insurance protocols✓
b.Tell the client it is not the salon's responsibility
c.Offer cash to keep quiet
d.Ignore it and hope the client doesn't return

Professional and ethical practice requires immediate first aid, written incident documentation, and reporting through BBC and insurance channels. This protects the client and provides a defensible record for the licensee.

22. Microblading and other permanent makeup (cosmetic tattooing) procedures in California require:
a.No regulation at all
b.Only an esthetician license
c.A separate body art / tattoo registration with the local health department (NOT a BBC license)✓
d.Only a cosmetology license

Permanent makeup procedures penetrate the skin and are regulated under California's Safe Body Art Act by local health departments — not by the BBC. A BBC license alone does not authorize microblading.

23. Eyelash extension application in California may be performed by which of the following?
a.Only by a manicurist
b.Only by a medical doctor
c.Anyone who has watched a YouTube tutorial
d.A licensed cosmetologist or esthetician within scope✓

Eyelash extensions are considered skin/eye area services and fall under the cosmetologist and esthetician scope. Manicurists may not perform them, and no medical license is required.

BPC §7316
24. Two pathways to qualify for a BBC license exam are:
a.High school diploma alone or military service alone
b.Completion of an approved school program OR completion of an approved apprenticeship✓
c.Working unlicensed for one year
d.Self-study and online certification

California allows applicants to qualify by completing the required hours at a BBC-approved school OR by completing a registered BBC-approved apprenticeship. Self-study, working unlicensed, or military service alone is not enough.

25. A licensee receives a citation with a fine from the BBC. The licensee disagrees. What is the proper next step?
a.Post about it on social media
b.Pay the fine even though it is contested, then forget it
c.Request an informal conference or formal appeal within the timeframe stated on the citation✓
d.Ignore the citation

BBC citations include the right to appeal. The licensee can request an informal conference or contested-case hearing within the deadline printed on the citation. Ignoring the citation increases penalties and may lead to discipline.

26. The BBC discipline ladder from least to most severe is best described as:
a.Revocation → fine → reprimand → probation
b.Citation/fine → probation → suspension → revocation✓
c.Suspension → fine → letter → revocation
d.Probation → revocation → fine → suspension

Discipline generally escalates: a citation with fine for minor violations, probation for more serious or repeat issues, suspension that pauses the license for a set period, and revocation that ends the license entirely.

27. A student in cosmetology school may receive money for services performed during training when:
a.A friend tips her in cash
b.She works at a salon on Saturdays
c.Services are part of school clinic instruction and any fees go to the school✓
d.She charges clients privately at home

Students are not licensed and may not work for compensation outside of school clinic instruction supervised by an approved school. Working at a salon or charging privately constitutes unlicensed practice.

28. An apprentice cosmetologist working in a salon must be:
a.Paid only in tips
b.Registered with the BBC apprenticeship program and supervised by an approved licensed trainer✓
c.Allowed to perform any service if she has been training six months
d.Self-supervised at all times

California's apprenticeship route requires the apprentice to be enrolled and registered in the BBC apprenticeship program and to be supervised by a qualified, approved trainer at all times during salon work.

29. Title 16 of the California Code of Regulations (CCR) provides:
a.Detailed BBC regulations on sanitation, equipment, and conduct✓
b.Federal income tax rules
c.OSHA hazard codes only
d.City zoning rules for salons

Title 16 CCR contains the detailed BBC regulations that implement the Cosmetology Act, including sanitation, equipment cleaning, conduct, and inspection standards. It is a primary source for the state board exam.

30. Which of these is a clear ethical violation by a licensee?
a.Selling a salon product the client doesn't need just to earn commission, knowing it won't help✓
b.Suggesting a follow-up appointment in six weeks
c.Recommending a sulfate-free shampoo for color-treated hair
d.Politely declining to perform a service outside her training

Knowingly selling a product the client does not need solely to earn commission is dishonest and a breach of the professional duty to act in the client's best interest.

31. Client records (consultation forms, allergy notes, patch test results) should be:
a.Kept confidential, stored securely, and retained for a reasonable period✓
b.Posted publicly so other staff can see them
c.Discarded after each visit
d.Shared with the client's employer

Client records are confidential. Salons should store them securely, share only with authorized staff providing service, and keep them long enough to be useful for follow-up care and any potential dispute.

32. A booth-renter stylist is paid directly by clients. Who is responsible for displaying her individual BBC license at her station?
a.The booth-renter herself✓
b.The BBC office
c.The salon owner only
d.No one — booth renters are exempt

Each individual licensee is responsible for displaying her own license at her workstation, whether she is an employee or a booth renter. The salon owner still must hold a current establishment license.

33. An esthetician offers a treatment she calls "micro-needling." In California, micro-needling that penetrates the skin to a medical depth is:
a.A medical procedure beyond esthetician scope; only a limited cosmetic-grade device on the very surface may be within esthetician practice and only with proper training✓
b.Allowed if the client signs a waiver
c.Allowed with parental consent
d.Always within esthetician scope

True micro-needling that breaks the skin to a treatment depth is a medical procedure. Only very superficial cosmetic-grade rollers may arguably fit within esthetician scope, and even then training and infection control are critical.

34. If a client's belongings (coat, purse) are lost or damaged at a salon, the salon's best practice is:
a.Tell the client it's not the salon's problem
b.Charge a search fee
c.Offer secure storage, post any disclaimers visibly, and address the loss with reasonable customer service and insurance✓
d.Refuse service to the client in the future

Salons should provide reasonable safekeeping, post any disclaimers in plain view, and address legitimate losses through customer service and liability insurance. Brushing off a client harms reputation and may invite legal action.

35. If a licensee changes her mailing address, she must:
a.Tell her clients but not the board
b.Only update with the IRS
c.Notify the BBC within 30 days of the change✓
d.Wait until renewal to update it

BBC rules require licensees to keep their address of record current and to notify the board within 30 days of any change so that renewal notices and discipline notices reach them.

36. California eliminated the practical (hands-on) portion of the licensing exam in 2022. The current state exam is:
a.Oral interview only
b.Written multiple-choice only, administered by PSI✓
c.Practical only
d.There is no state exam any more

Since 2022, California uses only a written multiple-choice exam administered by PSI. The hands-on practical was removed; written content covers safety, science, scope, law, and services.

37. Mobile or in-home beauty services in California:
a.Require a separate driver's license endorsement
b.Generally require special arrangements; many services must be performed in a licensed establishment, with limited exceptions for shut-in clients arranged through a licensed establishment✓
c.Are completely unregulated
d.Are allowed by any licensee at any time without notice

BBC rules generally require services to take place at a licensed establishment, with narrow exceptions (such as services to a shut-in client) usually arranged through a licensed salon. Truly mobile salon-style operations need careful compliance review.

38. A salon owner sees a competing salon next door operating without an establishment license. The ethical and lawful response is to:
a.Do nothing because it benefits her own business
b.Take photos and post them on social media to shame them
c.Vandalize the competitor's signage
d.Report the situation to the BBC and let the board investigate✓

The professional and legal response is to file a complaint with the BBC and allow the board to investigate. Self-help vandalism or public shaming can expose the owner to civil and criminal liability.

39. During a pedicure a regular client asks the manicurist to shave down a hardened callus on the ball of the foot with a small razor-style credo blade. Under California law the manicurist should:
a.Charge an extra fee for the callus removal
b.Have the client sign a waiver and then proceed
c.Use the blade quickly so the cut is shallow
d.Refuse and explain that cutting or removing corns, calluses or growths with a blade or cutting tool is outside any BBC license✓

BPC §7317.5 makes clear that cutting or removing corns, calluses, warts, ingrown nails or other growths with a credo blade, razor or similar cutting instrument is a medical procedure, not a beauty service. No BBC license (cosmetologist, barber, esthetician, manicurist or hairstylist) authorizes it, and a waiver does not cure the lack of legal authority.

BPC §7317.5
40. Which foot care action IS permitted within the California manicurist scope of practice?
a.Cutting a corn off with a credo blade
b.Injecting a numbing agent before nail trimming
c.Smoothing a callus with a foot file or pumice while the skin remains intact✓
d.Excising an ingrown toenail with a small scalpel

California limits the manicurist to non-invasive nail and skin care. Filing or buffing intact callused skin with a foot file or pumice is allowed; anything that cuts, excises, or injects is a medical procedure under BPC §7317.5 and is outside the BBC scope entirely.

BPC §7317.5
41. An investor with no beauty license wishes to open a salon and hire licensed staff. Under BPC §7318 this is:
a.Permitted only if the investor takes a 50-hour ownership course
b.Permitted — California does not require the owner of an establishment to hold an individual practitioner license, but the establishment must obtain its own establishment license✓
c.Permitted only with BBC special approval
d.Forbidden — only licensed cosmetologists may own a salon

BPC §7318 does not require the owner of a beauty establishment to be personally licensed; ownership is open to unlicensed investors. What is required is that the location itself hold a current BBC establishment license and that every practitioner working there be individually licensed.

BPC §7318
42. A company owns three salon locations in three different California cities. Under BPC §7318 how many establishment licenses must it hold?
a.Two — only the main and one branch
b.Three — every separate establishment location must hold its own establishment license✓
c.It depends on city population
d.One — a single corporate license covers all locations

BPC §7318 ties the establishment license to the physical location of the salon. A chain owner must obtain and renew a separate establishment license for each location, no matter how many sites the same person or company operates.

BPC §7318
43. A licensed cosmetologist plans to take three years off to raise her child and does not want to pay full renewal fees. Under BPC §7321 her best option is to:
a.Keep practicing on family members during the break
b.Elect inactive status at renewal so the license remains valid but she may not legally provide services until she reactivates✓
c.Send a letter asking the BBC to pause the license without any fee
d.Let the license expire and apply again from scratch later

BPC §7321 lets a licensee elect inactive status at the two-year renewal. The license stays on record and can later be reactivated by paying the active renewal fee and meeting any reactivation requirements, but services to the public are not permitted while inactive.

BPC §7321
44. A cosmetologist whose license was REVOKED two years ago wants to return to practice. Under BPC §7321.3 she must:
a.Wait ten years and the license is automatically restored
b.Simply pay the back renewal fees and resume work
c.Petition the BBC for restoration of the license and meet any conditions the board sets✓
d.Apply for a hairstylist license instead, which has no restoration requirement

Revocation is the highest level of discipline and the license is no longer valid. BPC §7321.3 sets the framework for petitioning the board for restoration. The board may grant, deny, or impose conditions such as probation, additional training, or fee payment.

BPC §7321.3
45. Under BPC §7326, the schedule of fees for application, examination, and licensure is:
a.Established by statute and adjusted by the BBC within statutory limits, and licensees must pay the fees in effect at the time of the transaction✓
b.Set freely by each school
c.Waived for all California residents
d.Set only by the Department of Public Health

BPC §7326 authorizes the BBC to set fees within statutory caps for application, examination, original licensure, renewal, and related services. Applicants and licensees pay the fee in force at the time they apply or renew.

BPC §7326
46. Under BPC §7332, an apprentice cosmetologist and an approved training salon must enter into:
a.A verbal handshake agreement
b.An NDA preventing the apprentice from leaving
c.A written apprentice training agreement filed with the BBC that identifies the supervising licensee and the curriculum hours to be completed✓
d.A separate criminal background contract

BPC §7332 requires that an apprentice and the approved training establishment enter into a written agreement identifying the apprentice, the supervising licensee (trainer), and the curriculum and hour requirements. The agreement is filed with the BBC as part of the apprenticeship program.

BPC §7332
47. Under BPC §7333, an apprenticeship program in California must:
a.Replace school instruction entirely with on-the-job work only
b.Be approved by the BBC and include both supervised related instruction and on-the-job training meeting the board's curriculum✓
c.Allow apprentices to perform any service starting day one
d.Be self-designed by each salon owner

BPC §7333 requires apprenticeship programs to be approved by the BBC and to combine related instruction (classroom-style) with supervised on-the-job training following the board's prescribed curriculum, so that an apprentice graduates with comparable competency to a school student.

BPC §7333
48. Historically, BPC §7344 governed the appointment of examiners for the practical exam. Following California's 2022 reform:
a.Examiners must be licensed dentists
b.Examiners have replaced the BBC entirely
c.The practical exam has been eliminated, so the examiner role is no longer needed for hands-on testing; written exam delivery is handled by the BBC's testing vendor✓
d.Examiners now visit each salon weekly

BPC §7344 once provided for appointing practical-exam examiners. After AB-1310/SB-803 eliminated the practical exam in 2022, the practical examiner role is no longer used for testing; the BBC's contracted testing vendor (PSI) administers only the written exam.

BPC §7344
49. Under BPC §7346, the BBC establishment license:
a.Is permanent once issued
b.Need not be posted as long as the owner can produce it on request
c.Is issued to each practitioner, not to the location
d.Has a defined term (renewable every two years like other BBC licenses) and must be posted in a conspicuous location within the establishment✓

BPC §7346 ties the establishment license to a fixed location for a defined term that is renewable every two years along with other BBC license categories. The license itself must be conspicuously posted on the premises so inspectors and the public can see it.

BPC §7346
50. Operating a salon to the public WITHOUT a current BBC establishment license is best described under BPC §7349 as:
a.Allowed for the first 90 days while the application is pending
b.Allowed if every practitioner inside is individually licensed
c.A purely civil tax matter
d.Unlawful — the establishment must hold its own license, and the BBC may cite, fine, and order closure regardless of whether individual licensees are present✓

BPC §7349 makes operating a beauty establishment without a current establishment license unlawful. The individual licenses of practitioners inside do not substitute for the location license. The BBC may issue citations, fines, and orders to cease operation.

BPC §7349
51. Under BPC §7352 the BBC citation procedure typically includes which feature?
a.A written citation that describes the violation, sets a fine or correction order, and informs the licensee of the deadline and right to request an informal conference or formal appeal✓
b.Anonymous fines with no right to know what was violated
c.A right to dispute the citation only after the fine is paid
d.Permanent loss of the license at first offense

BPC §7352 authorizes the BBC to issue written citations that identify the violation, set a fine or correction order, and notify the licensee of how and when to appeal. Citations are not anonymous, do not result in automatic loss of license, and the right to dispute does not require paying first.

BPC §7352
52. A barber uses electric clippers and shears that he owns personally. Under BPC §7363:
a.Equipment ownership is irrelevant to the BBC
b.Personally owned tools are exempt from inspection
c.His BBC license number must be associated with the equipment and tools he uses for services so an inspector can identify the licensee responsible for them✓
d.Only the salon owner's name needs to appear on the clippers

BPC §7363 ties the license display and identification requirements to the individual licensee and the equipment they use. An inspector must be able to associate the equipment in use with a specific licensed practitioner. Personal ownership of the tools does not exempt the licensee from this accountability.

BPC §7363
53. Under BPC §7401 an "itinerant" beauty operator who travels door-to-door soliciting paid haircuts at customer homes is generally:
a.Allowed only on weekends
b.Encouraged because it improves access
c.Allowed if the operator carries a printed copy of her license
d.Prohibited — services must be provided in a licensed establishment, with only narrow exceptions (such as services to shut-in or disabled clients) arranged through a licensed establishment✓

BPC §7401 prohibits itinerant practice — going from place to place soliciting customers — except under narrowly defined exceptions normally arranged through a licensed establishment. Random door-to-door beauty service does not qualify.

BPC §7401
54. BPC §7406 sets statutory DEFINITIONS for the regulated practices. Which of the following is the most accurate consequence of those definitions?
a.An act fits within BBC regulation only when it falls within the statutory definition of cosmetology, barbering, esthetics, electrology, manicuring, or hairstyling; acts outside those definitions are not BBC-regulated even if performed in a salon✓
b.Definitions only apply to advertising, not to scope of practice
c.Anything done in a salon is by definition cosmetology
d.Any beauty term in marketing is automatically a licensed practice

BPC §7406 defines the regulated practices. Whether a particular act is within BBC jurisdiction depends on whether it matches the statutory definition of cosmetology, barbering, esthetics, electrology, manicuring or hairstyling. Acts outside those definitions (e.g., body art, medical procedures) are regulated elsewhere or not at all by the BBC.

BPC §7406
55. Under California's CROWN Act (amending the definition of "race" in the Government Code's anti-discrimination statutes), discrimination because of "race" expressly includes:
a.Eye color and height
b.Traits historically associated with race, including hair texture and protective hairstyles such as braids, locs and twists✓
c.Only skin color
d.Only national origin

The CROWN Act amended the Government Code's definition of "race" to include traits historically associated with race, specifically hair texture and protective hairstyles such as braids, locs and twists. Salons and employers must not refuse service or jobs because of these protected traits.

56. Tattooing, branding, and body piercing in California are regulated under the Safe Body Art Act (Health & Safety Code §119300 and following). How does this interact with a BBC license?
a.Body art and cosmetology share the same license
b.A BBC esthetician license automatically authorizes tattoo work
c.A BBC cosmetologist license authorizes nipple piercing
d.Body art is OUTSIDE the BBC's scope; a BBC license (cosmetologist, esthetician, etc.) does NOT authorize tattooing, branding or body piercing, and those acts must be registered separately with the local health jurisdiction✓

The Safe Body Art Act places tattooing (including permanent makeup), branding and body piercing under local health department registration and inspection. A BBC license does not authorize these acts; they require Body Art Practitioner registration and a registered body art facility.

57. Two California laws (AB-1310 and SB-803) reformed BBC licensing around 2022. Which of the following is a CORRECT description of their effect?
a.They created a national reciprocity license
b.They eliminated the hands-on practical examination and adjusted minimum training hours, leaving a single written examination for licensure✓
c.They tripled the required training hours
d.They abolished the BBC

AB-1310 and SB-803 (effective 2022) eliminated the long-standing hands-on practical state exam and revised minimum training-hour requirements. After the reform, applicants take only the written multiple-choice state board exam to obtain BBC licensure.

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