Emergency & SafetyQuestion 177 of 200

A suspicious unattended package is found in a lobby. The security officer should:

a.Pick the package up and turn it over to look for a name tag or delivery label that identifies who left it there
b.Open it carefully at one corner in order to identify the contents before deciding whether the matter is worth escalating to a supervisor or to the police at all
c.Smell it or shake it gently to work out whether it contains a liquid or a powder, so that the description given to the responding officers is as precise as it can be
d.Do not touch or move it — clear the immediate area, prevent others from approaching, notify law enforcement, and follow the building's bomb-incident plan

Explanation

DHS suspicious-package protocol is 'Recognize, Avoid, Isolate, Notify' (the RAIN model). Do NOT touch, move, open, smell, or shake the item — any of these can detonate a device or release a hazardous substance. Clear the area to a safe distance (rule of thumb: at least 300 feet for a small package, much further for a vehicle), prevent re-entry, notify law enforcement, and brief responding officers on what was observed, who reported it, and where the item is. Building bomb-incident plans should be pre-written and rehearsed.

Law Reference: DHS suspicious-package protocol; 'See Something, Say Something'

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