People
During daily standups, two developers repeatedly clash over the technical approach, and the tension is starting to slow the team. As a servant-leader project manager, what should you do first?
- AMake the technical decision yourself so the team can move forward quickly
- BEscalate the conflict to their functional managers for a performance discussion
- CAssign the two developers to separate workstreams so they no longer interact
- DBring the two together privately to understand each perspective and help them reach a collaborative resolutionCorrect
Why: A servant-leader addresses conflict directly at the lowest level by facilitating open dialogue and helping the parties collaborate on a solution. Separating them or making the decision unilaterally avoids the root issue and undermines team ownership, while escalating prematurely skips the collaborative step that keeps the team empowered.
