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Personal Auto Policy

98 questions
1. What are California's compulsory minimum personal auto liability split limits?
a.$50,000 / $100,000 / $25,000
b.$30,000 / $60,000 / $15,000✓
c.$25,000 / $50,000 / $25,000
d.$10,000 / $20,000 / $3,000

Effective January 1, 2025, SB 1107 (the Protect California Drivers Act) set California's compulsory minimum personal auto liability split limits at 30/60/15 — $30,000 per person bodily injury, $60,000 per accident bodily injury, and $15,000 per accident property damage — amending Vehicle Code §16056 and replacing the 15/30/5 limits used from 1967 to 2024. These are floor amounts only; carriers and producers may write higher limits and typically recommend doing so.

Cal. Veh. Code §16056; Cal. Ins. Code §11580.1(b)
2. Under the Personal Auto Policy, which Part provides Uninsured and Underinsured Motorist coverage?
a.Part C✓
b.Part D
c.Part A
d.Part B

Part C of the Personal Auto Policy is Uninsured Motorist and Underinsured Motorist coverage. Part A is third-party liability, Part B is first-party Medical Payments, and Part D is Damage to Your Auto (collision and comprehensive).

ISO PAP form (industry standard)
3. An insured strikes a deer on a rural California highway, damaging the front of the vehicle. Under the Personal Auto Policy, this loss is paid under:
a.Other Than Collision (Comprehensive)✓
b.Medical Payments (Part B), which pays reasonable medical expenses for injured occupants
c.Collision
d.Liability (Part A), which pays for damage the insured causes to someone else's property

Although hitting an animal feels like a collision, the Personal Auto Policy classifies impact with a bird or animal as an Other Than Collision (Comprehensive) loss under Part D. This usually means the lower comprehensive deductible applies rather than the collision deductible.

ISO PAP Part D
4. Under California Insurance Code §11580.2, how must an insured reject Uninsured Motorist coverage that the insurer is required to offer?
a.Only by completing a state-issued rejection form
b.Orally by phone with a recorded conversation
c.By any clear statement, including silence at renewal
d.In writing, signed by the named insured✓

California Insurance Code §11580.2 requires every personal auto insurer to offer UM coverage at limits equal to the liability limits. The insured may reject UM or select lower limits only by signing a written waiver. Without such a signed writing, UM is in force at the liability limits by operation of law.

Cal. Ins. Code §11580.2
5. Under Proposition 103, California personal auto insurers must give greatest weight, in order, to which three primary rating factors?
a.Driving safety record, annual miles driven, years of driving experience✓
b.Vehicle make, garaging ZIP code, credit score
c.Credit score, annual miles driven, vehicle type
d.Years of driving experience, the ZIP code where the vehicle is garaged, and the number of years continuously insured with the same company

Insurance Code §1861.02(a), enacted by Proposition 103 in 1988, requires personal auto rates to give greatest weight, in this order, to the insured's driving safety record, annual miles driven, and years of driving experience. Optional factors (vehicle type, garaging location, marital status, persistency, academic record) may be used only after these three primary factors.

Cal. Ins. Code §1861.02(a)
6. Proposition 103 makes California a 'prior approval' state for auto insurance rates. What does this mean?
a.Rates are set entirely by the Insurance Commissioner with no insurer input
b.Insurers may implement a rate and the CDI may disapprove it later
c.Insurers may use any rate as long as they file it within 30 days
d.Rate changes must be filed with and approved by the CDI before they take effect✓

Insurance Code §1861.05, the rate provision of Proposition 103, makes California a prior approval state. Any rate change must be filed with the California Department of Insurance and receive approval BEFORE it can be implemented. This is distinct from 'file and use' or 'use and file' states.

Cal. Ins. Code §1861.05 (Prop 103)
7. California Vehicle Code §16028 requires a driver to do which of the following with proof of financial responsibility?
a.Post a copy in the rear window of the vehicle at all times
b.Mail it to the DMV within 10 days of binding a policy
c.File an SR-22 certificate with the DMV Financial Responsibility Unit in Sacramento within 30 days of each registration renewal
d.Carry it in the vehicle and produce it on demand of a peace officer or after an accident✓

Vehicle Code §16028 requires every driver to carry evidence of financial responsibility in the vehicle and to produce it on demand of a peace officer or following an accident. Driving without proof on hand is itself an offense even if a policy is technically in force. The insurance ID card issued by the carrier is the standard form of proof.

Cal. Veh. Code §16028
8. An insured uses her personal vehicle on weekends to deliver pizza for a third-party app, with no endorsement on her Personal Auto Policy. While carrying a paid delivery she rear-ends another car. The PAP carrier most likely:
a.Splits the loss with the app's contingent insurer
b.Pays the claim subject only to a higher deductible
c.Pays the full claim under Part A because the insured was on a public road
d.Denies the claim under the 'carrying persons or property for a fee' exclusion✓

The Personal Auto Policy Part A excludes liability arising from use of the vehicle while carrying persons or property for a fee, which includes app-based food and parcel delivery work. Without a delivery or rideshare endorsement, the PAP carrier will deny the claim, leaving the app's commercial coverage (if any) as the only potential source.

ISO PAP Part A exclusions
9. Under California's Transportation Network Company (TNC) framework, which best describes 'Period 1'?
a.The driver has accepted a request and is driving to pick up the passenger
b.The driver has a passenger in the vehicle and is en route to the destination, the period for which California requires $1 million of TNC liability coverage
c.The driver has logged off the TNC app and is driving personally
d.The TNC app is on and the driver is logged in but has not yet accepted a ride request✓

California TNC law breaks the driver's exposure into three periods. Period 1 is when the app is on and the driver is waiting for a request. Period 2 is from accepting a request until pickup. Period 3 is from passenger pickup until passenger drop-off. The PAP usually excludes Periods 2 and 3 and often Period 1 too without a TNC endorsement.

Cal. Pub. Util. Code §5430+
10. Which statement about the California Low Cost Automobile Insurance Program (CLCA) is TRUE?
a.CLCA includes collision and comprehensive coverage on the insured's own vehicle in addition to liability, subject to a $500 deductible for each loss
b.Drivers under age 21 are the primary intended market for CLCA, which is why the program requires a certificate of driver training before a policy can be issued in the applicant's name
c.Eligibility is open to any California driver regardless of household income, provided the vehicle is garaged in one of the state's urban counties and registered in California
d.CLCA provides liability-only coverage and is statutorily deemed to meet financial responsibility despite lower limits than 30/60/15✓

CLCA, created under Insurance Code §11629.7 et seq., is an income-eligible, good-driver, liability-only program administered through the California Automobile Assigned Risk Plan (CAARP). Its dollar limits are lower than the standard 30/60/15 but it is statutorily deemed to satisfy the financial responsibility requirement. Drivers must be at least 19. CLCA does not cover collision or comprehensive losses.

Cal. Ins. Code §11629.7 et seq.

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11. An insured carrying $100,000/$300,000 UIM limits is injured by an at-fault driver carrying only $30,000/$60,000 in liability. The insured's own medical and wage loss exceeds $80,000. Under California UIM, what must occur before the insured can collect from her own UIM?
a.The insured must first obtain a superior court judgment against the at-fault driver for the full amount of her damages
b.The insured may collect the full $80,000 from her UIM immediately
c.The insured must first exhaust the at-fault driver's $30,000/$60,000 liability limits✓
d.The insured must first sue the State of California as a guarantor

California UIM under Insurance Code §11580.2(p) is a 'difference in limits' coverage. The injured insured must first exhaust the at-fault driver's liability limits; UIM then pays the gap between the at-fault limits and the insured's own UIM limits, up to the actual loss. California is NOT an 'excess over' UIM state.

Cal. Ins. Code §11580.2(p)
12. Which coverage in the Personal Auto Policy is a first-party, no-fault coverage that pays reasonable medical expenses for the insured and occupants regardless of who caused the accident?
a.Part B – Medical Payments✓
b.Part A – Liability
c.Part D – Collision
d.Part C – Uninsured Motorist

Part B Medical Payments is a small first-party, no-fault coverage in the PAP that pays reasonable medical expenses incurred by the named insured, family members, and other occupants of the covered auto, regardless of fault. Part A is third-party liability, Part C requires an uninsured at-fault driver, and Part D pays for physical damage to the insured's vehicle.

ISO PAP form (industry standard)
13. Who is automatically included as a named insured on a Personal Auto Policy by definition, even if not separately listed on the declarations page?
a.The named insured's spouse who resides in the same household✓
b.Any adult child of the named insured, regardless of residence
c.Any business partner of the named insured
d.The named insured's parents if they share auto repair expenses

The ISO PAP definitions extend named insured status automatically to the spouse of the named insured who resides in the same household. Resident family members and permissive users are covered, but they are not 'named insureds' — they are insureds under the policy. Non-resident family members and business partners are not automatically covered.

ISO PAP definitions
14. An insured's parked vehicle is broken into overnight; a window is smashed and a laptop is stolen from the back seat. Under the Personal Auto Policy, the broken glass is paid under which coverage?
a.Liability (Part A), which pays only for damage the insured causes to property owned by others
b.Medical Payments (Part B), which pays medical expenses of the insured and passengers regardless of fault
c.Collision
d.Other Than Collision (Comprehensive)✓

Glass breakage and theft of the vehicle (or vandalism damage to the vehicle) are classic Other Than Collision (Comprehensive) losses under Part D. Note that the laptop is personal property, not part of the vehicle, and would not be covered by the auto policy at all — it would fall to a homeowners or renters policy.

ISO PAP Part D
15. Stacking of Uninsured Motorist limits in California is best described as:
a.Generally prohibited so multiple vehicle premiums do not multiply UM limits✓
b.Automatic for any policy with three or more covered autos
c.Permitted only if the named insured pays a separate premium per vehicle
d.Required by statute whenever the insured owns more than one vehicle

Under California's UM framework, 'stacking' (adding UM limits across multiple vehicles or multiple policies) is generally prohibited. The insured cannot multiply UM coverage by simply adding extra vehicles on the same policy or by holding multiple policies. Limits apply per accident at the level shown on the declarations.

Cal. Ins. Code §11580.2
16. An insured backs out of her driveway and strikes her neighbor's parked car. Under the Personal Auto Policy, the damage to the INSURED'S OWN vehicle is paid under:
a.Liability (Part A)
b.Other Than Collision (Comprehensive)
c.It is not covered under the PAP
d.Collision✓

Damage to the insured's own vehicle from impact with another vehicle or object is paid under Collision coverage in Part D, subject to the collision deductible. The damage to the NEIGHBOR'S vehicle (third-party property) is paid by the insured's Part A liability coverage.

ISO PAP Part D
17. A 'newly acquired auto' under the Personal Auto Policy:
a.Is covered for the life of the policy regardless of when the insurer is notified, because the PAP's newly acquired auto provision carries no reporting deadline
b.Is never covered until it has been added to the declarations by endorsement and the additional premium has been paid, so a vehicle bought on a Saturday has no coverage until Monday
c.Is automatically covered only if it replaces a vehicle already shown on the policy that was declared a total loss; a vehicle added to the household gets no automatic coverage
d.Receives automatic coverage if the insured notifies the insurer within the policy's stated window (typically 14 or 30 days)✓

The PAP extends automatic coverage to a newly acquired auto, but the insured must report the acquisition to the insurer within the policy's stated time period — typically 14 days for some coverages and up to 30 days for others, depending on the form. Failing to notify the insurer in time can leave physical damage coverage in particular unenforceable on the new vehicle.

ISO PAP definitions
18. Which Part of the Personal Auto Policy contains the general provisions such as territory, transfer of interest, cancellation, and termination?
a.Part D
b.Part C
c.Part A
d.Part F✓

Part F is the General Provisions of the PAP. It includes policy territory (United States, its territories or possessions, Puerto Rico, and Canada), the prohibition on transfer of interest without insurer consent, two-vehicle and multi-vehicle clauses, cancellation procedures, and termination.

ISO PAP Part F
19. Which of the following is a duty owed by the insured to the insurer AFTER an accident or loss, as required by Part E of the Personal Auto Policy?
a.Pay the repair shop in full first and then send the insurer the paid invoice within 10 days, because Part E treats a paid repair bill as the required notice of loss
b.Promptly notify the insurer of the loss, cooperate with the investigation, and submit to examination under oath when required✓
c.Reject any settlement offer the insurer makes until an independent appraiser has valued the loss, because Part E bars the insured from accepting a first offer
d.File a lawsuit against the at-fault driver within 30 days and serve the insurer with a file-stamped copy of the complaint before any claim payment is made

Part E – Duties After an Accident or Loss – requires the insured to (1) promptly notify the insurer of how, when, and where the accident or loss happened, (2) cooperate in the investigation, settlement, and defense of any claim, (3) submit to examination under oath when required, and (4) authorize the insurer to obtain medical and other records. Failure to perform these duties can void or limit coverage.

ISO PAP Part E
20. Which of the following losses would be EXCLUDED under the Personal Auto Policy Part A (Liability)?
a.Bodily injury the insured negligently causes to a pedestrian
b.Damage the insured intentionally inflicts on another vehicle out of road rage✓
c.Bodily injury caused while the insured was lawfully changing lanes
d.Property damage caused by a permissive driver of the insured's covered auto

Part A of the PAP excludes intentional acts. Liability insurance exists to fund unintended, accidental losses; intentional damage caused out of road rage is not covered, even if the loss is to a third party. Negligent acts, permissive use, and lawful lane changes that lead to accidents are exactly the kinds of unintended losses Part A is designed for.

ISO PAP Part A exclusions
21. An insured chooses California's minimum liability limits of 30/60/15 and does not sign a written waiver of Uninsured Motorist coverage. At what UM limits does the policy take effect by operation of law?
a.$30,000 / $60,000 because UM defaults to the chosen liability limits✓
b.$5,000 / $10,000 because UM defaults to the lowest amount available
c.$100,000 / $300,000 because UM defaults to the statutory maximum
d.$60,000 / $120,000 because UM doubles the BI limits

Insurance Code §11580.2 requires UM coverage to be offered at limits equal to the liability limits. The insured may select lower UM limits or reject UM entirely, but only by signing a written waiver. With no waiver in the file, UM defaults to the same limits as the liability coverage — here, the chosen $30,000/$60,000.

Cal. Ins. Code §11580.2
22. A friend borrows the named insured's covered auto with permission and causes an at-fault accident, injuring a third party. Under the Personal Auto Policy:
a.The PAP denies coverage because the friend is not the named insured
b.The PAP responds only after the friend pays the first $25,000
c.The friend is an insured under the PAP because he was a permissive user of a covered auto✓
d.Only the friend's own auto policy can respond, never the named insured's

Under Part A of the PAP, an 'insured' includes any person using the covered auto with the named insured's permission. A friend who borrows the vehicle with permission is therefore an insured for liability, and the policy will respond to the third party's claim subject to policy limits. The friend's own auto policy may also respond as excess.

ISO PAP Part A
23. California law generally treats 'diminished value' (the loss in a vehicle's market value after a high-quality repair) under a first-party physical damage claim as:
a.Recoverable from the insured's own collision coverage only after the vehicle has been declared a total loss and the salvage is retained by the owner
b.Recoverable only if the vehicle was less than one year old at the time of loss
c.Not recoverable as part of the insured's first-party collision claim against her own insurer✓
d.Always recoverable up to 30% of the pre-loss ACV

Under California first-party property/auto principles, the insured's collision claim against her own insurer pays the cost of repair or actual cash value, and diminished value (the residual loss in resale value after repair) is generally not recoverable in that first-party claim. Diminished value may, in some circumstances, be pursued against the at-fault third party in tort, but not from the insured's own collision coverage.

Cal. Ins. Code §11580.1
24. An insured's vehicle is damaged in a covered collision. The cost to repair plus the salvage value of the wreck exceeds the vehicle's actual cash value. Under the Personal Auto Policy, the loss is most appropriately handled as:
a.A betterment claim requiring the insured to pay 50% of the repair cost
b.An ineligible claim because the vehicle is mechanically unsalvageable
c.A total loss (constructive total loss), with the insurer paying ACV less the deductible and taking the salvage✓
d.A partial loss, with the insurer paying the full repair estimate and the insured keeping the wreck, because Part D sets no ACV ceiling on repairs

When the cost to repair plus the salvage value of the damaged vehicle exceeds its actual cash value (ACV), the vehicle is treated as a constructive total loss under Part D. The insurer pays the ACV (less the applicable deductible) and takes ownership of the salvage. This avoids wasting money on uneconomic repairs.

ISO PAP Part D
25. An insured's vehicle is in the shop for two weeks after a covered collision. Which optional Personal Auto Policy coverage would pay for a rental car during the repair period?
a.Comprehensive deductible reimbursement, an add-on that refunds the deductible after a covered glass or theft repair has been completed
b.Medical Payments coverage, which pays reasonable medical expenses for the insured and any passengers injured in the accident
c.Transportation Expense coverage (often called rental reimbursement / loss of use)✓
d.Towing and labor coverage, which reimburses the tow to the nearest repair facility up to a per-disablement limit such as $75

Transportation Expense (rental reimbursement, sometimes labeled 'loss of use') is an optional Part D add-on that pays a daily amount toward a rental vehicle while the insured's covered auto is out of service due to a covered loss. Towing and labor coverage pays only for the tow itself, not the rental. Medical Payments and Comprehensive do not pay for rental cars.

ISO PAP optional coverages
26. Which of the following is the BEST example of a use that is excluded by the Personal Auto Policy and would NOT be covered without a special endorsement?
a.Driving to a regular weekday job in an office
b.Driving the family on vacation in another state
c.Driving a teenage household member and her teammates to soccer practice on a weekday evening
d.Driving for an organized speed contest (racing) at a closed track✓

Part A excludes use of the vehicle in any organized racing or speed contest. Daily commuting to a regular job, vacation driving, and ordinary household errands are exactly the personal uses the PAP is priced and designed to cover. A track-day endorsement or specialty motorsport policy would be needed for racing.

ISO PAP Part A exclusions
27. A California driver is hit by a driver who has fled the scene and was never identified, and the victim suffers bodily injury. Which Personal Auto Policy coverage is most likely to respond to the victim's bodily injury claim?
a.Part B – Medical Payments, which pays the victim's medical bills and lost wages with no dollar limit when the other driver cannot be found
b.Part C – Uninsured Motorist Bodily Injury, treating the unidentified hit-and-run driver as 'uninsured'✓
c.Part D – Collision, because California requires collision coverage to pay bodily injury whenever the at-fault vehicle is never identified
d.Part A – Liability of the victim's own policy, which in California pays the policyholder's own bodily injury whenever the responsible driver cannot be located

Under California Insurance Code §11580.2, a hit-and-run driver who cannot be identified is treated as an 'uninsured motorist,' and the victim's own UM Bodily Injury coverage in Part C is designed to respond to the bodily injury claim, subject to physical contact and corroboration requirements set out in the statute.

Cal. Ins. Code §11580.2
28. Which of the following is a permissible OPTIONAL rating factor for personal auto in California, used only AFTER the three mandatory primary factors?
a.Years of driving experience, applied only after the mandatory primary factors have been weighted
b.Driving safety record, an optional factor an insurer may choose to leave out of its class plan
c.Type of vehicle (make and model)✓
d.Annual miles driven

Under Insurance Code §1861.02 and 10 CCR §2632.5, the three MANDATORY primary rating factors, in order, are driving safety record, annual miles driven, and years of driving experience. Vehicle type/make/model is one of the permitted optional secondary factors that may be used only after the three primaries are given greatest weight. Prohibited factors include credit history and ZIP code as a standalone primary.

Cal. Ins. Code §1861.02; 10 CCR §2632.5
29. In the Personal Auto Policy, coverage for bodily injury and property damage the insured causes to others is provided under:
a.Part D – Coverage for Damage to Your Auto
b.Part C – Uninsured Motorists
c.Part B – Medical Payments
d.Part A – Liability Coverage✓

Part A (Liability Coverage) responds when the insured is legally responsible for bodily injury or property damage to others from the use of a covered auto, paying damages and providing a legal defense. Part B pays medical expenses for the insured and passengers, Part C covers injuries caused by uninsured or underinsured drivers, and Part D covers physical damage to the insured's own vehicle.

30. Under Part D of the Personal Auto Policy, damage to the insured's own vehicle from striking a tree is covered by:
a.Uninsured motorists coverage
b.Medical payments coverage
c.Liability coverage
d.Collision coverage✓

Collision coverage pays for damage to the insured's own auto from colliding with another vehicle or object, such as a tree, or from upset (overturning), regardless of fault. Liability coverage pays for damage the insured causes to others, medical payments covers injuries to the insured and passengers, and uninsured motorists covers injuries caused by an uninsured at-fault driver, none of which apply to the insured's own vehicle damage.

31. Which loss to the insured's own vehicle would be covered under other-than-collision (comprehensive) coverage?
a.Sideswiping a guardrail on a narrow bridge
b.Rear-ending another vehicle at a stop light
c.Having the parked vehicle stolen overnight✓
d.Rolling the car over in a roadside ditch

Other-than-collision (comprehensive) coverage pays for losses not caused by collision or upset, including theft, fire, vandalism, hail, flood, glass breakage, and animal strikes. Rear-ending a vehicle, rolling over, and sideswiping a guardrail are all collision or upset losses covered under collision coverage. Theft of the vehicle is a classic comprehensive loss.

32. Auto liability limits shown as 50/100/25 mean the policy pays up to:
a.$50,000 for each accident no matter how many are hurt
b.$50,000 per person, $100,000 per accident, $25,000 property✓
c.$100,000 per person for injury and $50,000 per accident
d.$25,000 per person for injury and $50,000 property damage

Split limits are read as bodily injury per person / bodily injury per accident / property damage per accident. So 50/100/25 means up to $50,000 for one injured person, up to $100,000 total for all bodily injury in one accident, and up to $25,000 for property damage per accident. State law sets the minimum required limits, but the way split limits are read is national.

33. Uninsured motorists coverage protects the insured when:
a.They injure a pedestrian while backing out of a driveway
b.An at-fault driver with no liability insurance injures them✓
c.Their parked vehicle is stolen from a shopping center lot
d.They damage their own vehicle by striking a wall or pole

Uninsured motorists coverage protects an insured who is injured by an at-fault driver carrying no liability insurance, or who cannot be identified such as in a hit-and-run. It supplies the liability protection the negligent driver failed to carry. Damage to the insured's own vehicle is covered under Part D, and injuring others is a Part A liability matter, not uninsured motorists coverage.

34. Under a Personal Auto Policy, coverage generally extends to a newly acquired vehicle and to a temporary substitute auto when the insured's car is being repaired. This reflects that the policy:
a.Covers only those vehicles listed on the declarations page
b.Covers any vehicle the insured drives, without conditions
c.Excludes every borrowed or substitute vehicle from coverage
d.Extends automatic coverage to newly acquired and substitute autos✓

The Personal Auto Policy defines covered autos to include the vehicles listed on the declarations plus, within policy rules, newly acquired autos (for a limited time, sometimes requiring notice) and a temporary substitute auto used while a covered vehicle is out of service. This prevents a coverage gap when the insured changes cars or uses a loaner during repairs, though specific conditions and time limits apply.

35. The personal auto policy is organized into six parts. Which statement correctly matches a part with what it does?
a.Part B pays medical expenses for the insured and passengers✓
b.Part D pays the medical bills of an injured pedestrian
c.Part A pays for damage to the insured's own covered auto
d.Part C pays the third parties that the insured injures

The six parts run A liability, B medical payments, C uninsured motorists, D damage to your auto, E duties after an accident, and F general provisions. Part B pays reasonable medical expenses for the insured, family members and passengers hurt in a covered accident, without regard to fault. The choice that puts third-party injury claims in Part C confuses uninsured motorists coverage, which pays the insured, with Part A liability.

36. In the personal auto policy, the words "you" and "your" refer to:
a.The named insured and any passenger riding in the covered auto
b.Anyone who drives the covered auto with the owner's permission
c.The named insured shown in the declarations and a resident spouse✓
d.Every person related to the named insured by blood or marriage

The policy defines "you" and "your" as the named insured shown on the declarations page and that person's spouse if the spouse is a resident of the same household. Relatives living in the household are also insureds, but the policy calls them family members rather than "you". A permissive driver of the covered auto is an insured for liability purposes without ever becoming the named insured.

37. Under the personal auto policy, a "family member" is a person who is:
a.Living in the household but unrelated, such as a roommate or tenant
b.Named on the declarations page as an additional listed operator
c.Related to the insured in any way, whether or not living in the household
d.Related to the insured by blood, marriage or adoption and a household resident✓

A family member is a person related to the named insured by blood, marriage or adoption who is a resident of the household, and the definition reaches a ward or foster child. Both parts of the test must be met, so an out-of-town relative fails the residency half and a roommate fails the relationship half. Family members are insureds without being listed as drivers on the declarations.

38. The insured owns a utility trailer that is towed by the van listed on the policy. Under Part A of the personal auto policy, the trailer is:
a.Excluded, since a trailer does not have four wheels of its own
b.Treated as a covered auto, since a trailer the insured owns qualifies✓
c.Covered only while it is detached and parked at the residence
d.Outside the policy unless the trailer is listed on the declarations

The definition of "your covered auto" includes any trailer the named insured owns, so a utility trailer is a covered auto for liability whether it is hitched or standing. A trailer here means a vehicle designed to be pulled by a private passenger auto, pickup or van. The fewer-than-four-wheels exclusion is aimed at motorized vehicles such as motorcycles, not at owned trailers.

39. The insured's only listed car is in the shop for transmission repairs, so the insured borrows a neighbor's sedan for the week. Under the policy that sedan is:
a.A non-owned auto that the policy treats as entirely uninsured
b.A temporary substitute auto, treated as the insured's covered auto✓
c.Outside coverage until the insurer endorses it onto the policy
d.Covered only if the neighbor's own policy has already been used up

A temporary substitute is a vehicle the insured does not own, used with permission, while a covered auto is out of normal use because of breakdown, repair, servicing, loss or destruction. A car borrowed while the listed vehicle sits in the shop fits that definition and is a covered auto for the week. No endorsement or notice to the insurer is needed to make the substitution work.

40. A friend borrows the insured's covered auto with permission and negligently causes $60,000 of bodily injury. Under Part A, the friend is:
a.An insured only if living in the insured's household
b.Covered after the friend's own policy is exhausted
c.An insured, so the policy pays the damages up to its limit✓
d.Not an insured, since only the named insured has protection

Part A makes any person using the covered auto with permission an insured for that use, so the borrowing friend has the policy's liability protection behind him. Coverage on an owned auto responds for the driver; residency in the household is the test for a family member, not for a permissive user. The friend's own policy is not required to pay the $60,000 first.

41. A resident son borrows a classmate's car with permission and injures a cyclist. Under his parent's personal auto policy, Part A liability coverage:
a.Applies only if the son is listed as a driver on the declarations
b.Does not apply, because the son is not the named insured
c.Applies, because a family member is insured while using any auto✓
d.Does not apply, since the classmate's car is not on the policy

The named insured and family members are insureds for the ownership, maintenance or use of any auto or trailer, not only the vehicles shown on the declarations, so liability follows the resident son into a borrowed car. Family members are insureds by definition and do not have to be listed as drivers. The exclusions still apply, notably one for a vehicle furnished for the son's regular use.

42. The duty to defend under Part A of the personal auto policy means the insurer:
a.Must defend the insured against any suit, covered by the policy or not
b.Defends only when the claimant demands more than the policy limit
c.Must defend a suit seeking damages the policy covers, and may settle✓
d.Reimburses defense costs only after a judgment has been entered

The insurer has both the right and the duty to defend any suit asking for damages that Part A would pay, and it may investigate and settle any claim as it thinks appropriate. The duty is tied to the allegations, so it does not extend to a suit seeking damages the policy does not cover. It ends once the limit of liability has been exhausted by payment of judgments or settlements.

43. An insured with a $100,000 per-person bodily injury limit is sued, a $100,000 judgment is entered, and the insurer spent $30,000 defending the case. In total the insurer pays:
a.$130,000, because defense costs are paid on top of the limit✓
b.$100,000, with the insured billed for the defense cost
c.$70,000, because defense spending reduces what is paid
d.$100,000, since the defense cost is taken from the limit itself

Defense is a separate promise, not a payment of damages, so the cost of defending sits outside the limit of liability: $100,000 of damages plus $30,000 of defense equals $130,000 out of the insurer's pocket. The answer that nets defense out of the limit would leave the claimant $30,000 short of the judgment. Nothing is billed back to the insured, and Part A carries no deductible.

44. A driver with 100/300/50 limits is at fault. One person's injuries are valued at $150,000, a second person's at $80,000, and a car is damaged to the extent of $12,000. Part A pays:
a.$112,000, one person and the car
b.$192,000, the injuries and car✓
c.$180,000, the injuries only
d.$242,000, the claims and the car

The per-person cap trims the $150,000 claim to $100,000, while the second person is paid $80,000 in full; $100,000 + $80,000 = $180,000, which fits inside the $300,000 per-accident limit. Property damage draws on its own $50,000 limit, so the $12,000 car is paid entirely, and $180,000 + $12,000 = $192,000. The $242,000 figure comes from ignoring the per-person cap altogether.

45. With 100/300/50 limits, an at-fault insured injures four people whose claims are valued at $90,000, $120,000, $150,000 and $60,000. Part A bodily injury pays:
a.$350,000, after the per-person caps
b.$300,000, the per-accident limit✓
c.$420,000, the four claims in full
d.$400,000, four times the per-person cap

Apply the per-person cap first: $90,000 + $100,000 + $100,000 + $60,000 = $350,000. That total then runs into the $300,000 per-accident limit, so $300,000 is the most payable for all bodily injury in the accident and the claimants share it. The $350,000 answer stops after the per-person step, and $420,000 is the untrimmed sum of the four claims.

46. An insured with 100/300/50 limits runs off the road and destroys a $65,000 car and a $10,000 fence. Part A property damage pays:
a.$100,000
b.$75,000
c.$25,000
d.$50,000✓

The third number in a split limit is property damage per accident, so $50,000 is the most payable for all property destroyed in one accident even though the car and fence total $75,000. The insured personally owes the $25,000 shortfall. The $100,000 answer borrows the bodily injury per-person figure, which has nothing to do with damaged property.

47. A combined single limit differs from split limits because a combined single limit:
a.Applies one amount to the whole policy term rather than per accident
b.Applies one amount for bodily injury and a separate one for property
c.Applies one amount to all bodily injury and property damage per accident✓
d.Applies one amount to each injured person, with no accident cap

A combined single limit is one pot of money for everything arising out of one accident, so bodily injury and property damage compete for the same dollars and no per-person cap gets in the way. Split limits instead set a per-person injury cap, a per-accident injury cap, and a separate property damage cap. The answer that describes separate injury and property amounts is a split limit, not a combined one.

48. An insured carries a $300,000 combined single limit. In one at-fault accident, two people are injured with claims valued at $200,000 and $50,000, and $80,000 of property is destroyed. Part A pays:
a.$330,000, the full value of the claims
b.$250,000, the two injury claims
c.$300,000, the single limit✓
d.$200,000, a per-person share of it

One limit answers for the whole accident, so add everything up: $200,000 + $50,000 + $80,000 = $330,000 of damages against a single $300,000 limit. The insurer pays $300,000 and the insured is exposed for the $30,000 difference. The answer that counts only the two injury claims forgets that property damage draws on the same limit, and a combined single limit has no per-person cap to apply.

49. Supplementary payments under Part A of the personal auto policy are:
a.Paid only when the insured buys an extra defense endorsement
b.Subtracted from the limit of liability before damages are paid
c.Available only when the insured wins the lawsuit outright
d.Paid in addition to the limit of liability, not out of it✓

Supplementary payments are made over and above the limit of liability, so the claimant still receives the full limit. They include bail bonds up to $250, the premium on an appeal bond, interest accruing after a judgment, up to $200 a day for loss of earnings when the insurer asks the insured to attend, and other expenses incurred at the insurer's request. The answer that subtracts them from the limit describes how defense costs work under some other lines, not here.

50. After a covered accident the insured is arrested and bail is set at $500. Under the supplementary payments, the insurer pays:
a.Nothing, because bail is not an insured expense
b.$200, which is the daily loss-of-earnings figure
c.$500, because bail follows any covered accident
d.$250, the most payable toward a bail bond✓

Supplementary payments include the cost of bail bonds required because of an accident covered by the policy, capped at $250, so the insurer funds $250 and the insured covers the remaining $250 of the $500 bail. The cap is a maximum, not a per-day figure. The $200 answer confuses the bail cap with the separate daily allowance for lost earnings.

51. The insurer asks the insured to attend a four-day trial, and the insured loses $260 of earnings on each of those days. The supplementary payments pay:
a.$800, four days at the $200 daily cap✓
b.Nothing, lost earnings are not payable
c.$250, the supplementary payments cap
d.$1,040, the insured's full lost earnings

The policy pays up to $200 a day for loss of earnings when the insurer asks the insured to attend a hearing or trial, so four days produce 4 x $200 = $800 and the extra $60 a day is the insured's own loss. Choosing the full $1,040 ignores the daily cap. The $250 figure is the bail bond maximum, a different supplementary payment entirely.

52. An insured deliberately drives into another car after an argument, injuring the other driver. Part A liability coverage:
a.Applies in full, because the insured was operating a covered auto
b.Applies, but only up to the property damage limit
c.Applies once a court has convicted the insured of the offense
d.Does not apply, since injury caused on purpose is excluded✓

Part A excludes bodily injury or property damage caused intentionally by or at the direction of an insured, because insurance responds to fortuitous accidents rather than deliberate harm. Operating a covered auto does not rescue the claim; the exclusion turns on intent, not on the vehicle. The answer that waits for a criminal conviction also misreads it, since the exclusion applies whether or not a court ever acts.

53. An insured borrows a friend's boat trailer, and while it is hitched to the insured's car the trailer is crushed. Under Part A the $9,000 of damage is:
a.Covered up to the property damage limit less the deductible
b.Excluded only if the insured signed a rental contract
c.Covered, because the trailer belongs to somebody else
d.Excluded, as property in the insured's care is not covered✓

Part A excludes damage to property owned by, transported by, rented to, used by, or in the care of an insured, and a borrowed trailer hitched to the insured's car is squarely in the insured's care. Liability coverage is for damage to other people's property the insured is not looking after; bailee-type exposures need different coverage. The answer applying a deductible also misstates Part A, which has none.

54. An insured's employee is injured while occupying the insured's covered auto during work, and workers compensation benefits are payable. Part A liability:
a.Excludes it only if the employee was driving the auto
b.Excludes the claim, because workers compensation applies✓
c.Pays the whole injury claim on top of the comp benefits paid
d.Pays whatever amount the workers compensation award misses

Part A excludes bodily injury to an employee of an insured during the course of employment when workers compensation benefits are required or available, because that exposure belongs to workers compensation and employers liability coverage. A domestic employee not entitled to those benefits is the recognized exception. The answer that pays the excess over comp describes how some other coverages coordinate, not this exclusion.

55. An insured signs up to deliver restaurant orders for pay and causes $18,000 of damage while on a delivery run. Part A liability coverage:
a.Applies, because the insured owns the auto being driven
b.Is excluded, since the auto was carrying property for a fee✓
c.Is excluded only when the insured drives more than part time
d.Applies, because delivery driving is a personal errand

Part A excludes liability while a vehicle is being used to carry persons or property for a fee, and a paid delivery run is exactly that, so the $18,000 falls back on the insured. A share-the-expense car pool is the recognized exception, because riders splitting costs are not paying a fee. Owning the vehicle does not defeat the exclusion, which looks at how the auto was being used.

56. A mechanic test-drives a customer's car after a repair and rear-ends another vehicle. The mechanic's own personal auto policy:
a.Covers it up to the property damage limit per accident
b.Covers it, since the mechanic had permission to drive
c.Excludes it only if the mechanic owns the repair shop
d.Excludes the loss under the auto business exclusion✓

Part A excludes liability arising out of employment or other use in the auto business, which the policy describes as selling, repairing, servicing, storing or parking vehicles. A test drive after a repair is business use, and a garage policy rather than a personal auto policy is written for it. Having the customer's permission does not matter, and neither does whether the mechanic owns the shop.

57. The insured buys a motorcycle and rides it without adding it to the personal auto policy. If the insured injures someone while riding, Part A:
a.Responds up to the bodily injury per-person limit that is shown
b.Responds in full, because the rider is still the named insured
c.Does not respond, as vehicles under four wheels are excluded✓
d.Does not respond until the rider reports the motorcycle

Part A excludes liability arising out of the ownership, maintenance or use of a vehicle having fewer than four wheels, so a motorcycle or moped needs its own policy or an endorsement drafted for it. Being the named insured does not help, because the exclusion is written around the vehicle rather than the driver. Reporting the bike to the insurer would not cure it either, since the policy simply is not built for two wheels.

58. An employer supplies a car for the insured's regular use and it is not listed on the insured's personal auto policy. When the insured causes a $40,000 loss in it, Part A:
a.Applies, because the insured does not own that vehicle
b.Applies as excess over the employer's own auto coverage
c.Does not apply to a vehicle furnished for regular use✓
d.Does not apply only when the insured drives it to work

Part A excludes any vehicle other than a covered auto that is owned by the insured or furnished or available for the insured's regular use, and a company car handed over for everyday driving is the classic example. A genuinely occasional borrowed car is different and is not caught. An extended non-owned coverage endorsement is the usual way to close this gap.

59. A teenager takes a neighbor's car without asking and causes an accident. Under the neighbor's personal auto policy, Part A liability:
a.Excludes the driver, who lacked any reasonable belief✓
b.Covers the driver up to the per-person bodily injury limit shown
c.Excludes the driver only if a police report is filed
d.Covers the driver, since the auto itself is a covered vehicle

Part A excludes any person using a vehicle without a reasonable belief of being entitled to do so, so a driver who takes a car without asking is not an insured under the owner's policy. Coverage on the auto does not convert an unauthorized taker into an insured. Whether anyone calls the police is beside the point; the test is what the driver could reasonably have believed.

60. An insured drives into another state whose law requires higher liability limits than the policy carries. The out-of-state coverage provision:
a.Keeps the lower limit, since the declarations control the limit
b.Suspends liability coverage until the insured returns home
c.Requires the insured to buy a separate policy for that trip
d.Raises the policy to the higher limit that the other law requires✓

The out-of-state provision interprets the policy to provide at least the minimum amounts and types of coverage the other jurisdiction demands of a nonresident, so the insured is not left short while travelling. It is an automatic adjustment written into Part A, which is why no separate trip policy is needed. It does not pay twice for the same damages, and coverage is not suspended at the border.

61. A policy carries $5,000 of medical payments per person. In one accident the insured driver incurs $6,500 of bills and two passengers incur $3,000 and $1,200. Part B pays:
a.$9,200✓
b.$15,000
c.$10,700
d.$5,000

Medical payments is a per-person limit, so each injured person is looked at separately: the driver collects $5,000 of the $6,500, and the passengers are paid $3,000 and $1,200 in full, giving $5,000 + $3,000 + $1,200 = $9,200. The $5,000 answer treats the limit as one pot for the whole accident, which is not how a per-person limit works. Who caused the accident does not change the calculation.

62. Part B medical payments coverage of the personal auto policy pays for:
a.Any medical bill an insured incurs at any point after the crash
b.Medical bills of the other driver when the insured is at fault
c.Necessary medical expenses incurred within a stated time✓
d.Medical bills only when another driver is found to be at fault

Part B pays reasonable expenses for necessary medical and funeral services caused by an accident, and only for services incurred within the period the policy states after the date of the accident. It covers the named insured and family members while occupying an auto or when struck as pedestrians, plus other people occupying the covered auto. Fault plays no part, which rules out the answer that waits for another driver to be blamed; injuries to that other driver are a Part A liability matter.

63. How does Part B medical payments coverage differ from Part A liability coverage?
a.Part B pays only after the insured is held legally liable
b.Part B pays for the damage to the insured's own vehicle
c.Part B pays a claimant's lost wages and pain and suffering
d.Part B pays insured persons regardless of fault✓

Part B is a small first-party coverage that pays medical and funeral expenses for the insured, family members and passengers whether or not anyone was negligent, while Part A pays third parties only when the insured is legally responsible. Lost wages and pain and suffering are liability damages, so they belong to Part A. Part B is also narrower than health insurance, being limited to accident-related expenses within a per-person limit.

64. Uninsured motorists coverage pays the insured only when the other driver is:
a.Legally liable for the injuries, and carries no liability insurance✓
b.Uninsured, whether or not the accident was that driver's fault
c.Insured for less than the damages the insured actually suffered
d.Uninsured and also charged by the police for the collision

Part C pays the compensatory damages an insured is legally entitled to recover from the owner or operator of an uninsured motor vehicle, so negligence still has to be established even though the insured collects from his own insurer. Dropping the fault requirement would describe a no-fault coverage, which Part C is not. A driver whose limits are simply too low is the underinsured situation, offered as a separate option in most states.

65. A hit-and-run driver who is never identified injures an insured, whose damages come to $70,000. The insured carries 50/100 uninsured motorists limits. Part C pays:
a.$50,000✓
b.$100,000
c.$0
d.$70,000

A hit-and-run vehicle whose owner and operator cannot be identified is treated as an uninsured motor vehicle, so Part C responds rather than denying the claim. The first number is the per-person limit, so $50,000 is the most payable for one injured person and the insured absorbs the other $20,000. The $100,000 figure is the per-accident total, which matters only when more than one person is hurt.

66. The difference between uninsured and underinsured motorists coverage is that underinsured coverage responds when the other driver:
a.Carries liability limits too low to pay the damages✓
b.Cannot be identified after leaving the scene of the accident
c.Refuses to report the accident to his own liability insurer
d.Carries no liability insurance of any kind at the time of loss

Underinsured motorists coverage, offered as an option in most states, applies when the at-fault driver does carry liability insurance but not enough of it to pay the insured's damages. Uninsured motorists coverage answers the driver who carries none at all, and it also treats an unidentified hit-and-run vehicle as uninsured. How the underinsured payment coordinates with what the other driver's insurer pays is set by each state's law.

67. Under Part D of a personal auto policy, a collision loss is damage to the covered auto caused by:
a.Impact with another vehicle or object, or upset of the auto✓
b.Fire, theft or glass breakage while the auto is parked
c.Any loss that occurs while the auto is being driven
d.Contact with a bird or animal while the auto is moving

Collision means the covered auto striking another vehicle or object, or overturning. Fire, theft and glass breakage are other-than-collision causes of loss, and contact with a bird or animal is listed there as well, so the choice naming animal contact points at the wrong coverage. Which cause of loss applies decides which deductible is subtracted.

68. A car strikes a deer at dusk and sustains $1,900 in damage. The policy carries a $250 other-than-collision deductible and a $500 collision deductible. The insurer pays:
a.$1,150, because both deductibles apply to an animal strike
b.$1,650, since animal contact is an other-than-collision loss✓
c.$1,900, because animal strikes carry no deductible at all
d.$1,400, since striking a deer is treated as a collision

Contact with a bird or animal is a named other-than-collision cause of loss, so the $250 deductible applies: $1,900 - $250 = $1,650. Treating the deer strike as a collision would wrongly subtract $500 and pay $1,400. One loss is subject to one deductible, and physical damage claims are not paid without one.

69. The insured loses control on wet pavement and hits a guardrail, causing $3,400 in damage. The policy shows a $500 collision and a $250 other-than-collision deductible. The insurer pays:
a.$2,900, because impact with an object is a collision✓
b.$3,150, treating the guardrail as a falling object
c.$2,650, because both deductibles apply to one impact
d.$3,400, because road-condition losses are not reduced

Striking a fixed object such as a guardrail is impact, so collision responds and the $500 deductible applies: $3,400 - $500 = $2,900. Calling the guardrail a falling object would apply the $250 comprehensive deductible for $3,150, but the auto struck the rail rather than being struck by it. Deductibles are not stacked on a single loss.

70. A rock thrown up by a passing truck cracks the insured's windshield. Under Part D this loss is:
a.Covered by liability, as the truck driver is at fault
b.Excluded, because road debris damage is wear and tear
c.Collision, because an object struck the auto
d.Other than collision, as glass broken by a missile✓

Breakage of glass and damage from a missile or falling object are named other-than-collision causes of loss, so the comprehensive deductible applies. Classing it as collision would apply the collision deductible, typically the larger of the two. Liability pays for damage the insured does to others, so it does not repair the insured's own glass.

71. Rising flood water fills the insured's parked car and ruins it. Under a personal auto policy carrying both physical damage coverages, the loss is:
a.Covered as an other-than-collision loss, less the deductible✓
b.Excluded, because flood is excluded on all property forms
c.Covered only if a separate flood policy is purchased first
d.Covered as a collision loss, less the collision deductible

Water and flood are named other-than-collision causes of loss on the auto form, so a flooded car is settled as a comprehensive loss subject to that deductible. Homeowners and dwelling forms do exclude flood, which is why the choice calling flood universally excluded fails; auto physical damage is the exception. Federal flood insurance covers buildings and their contents, not cars.

72. Vandals scratch the paint and slash the seats of a parked car, causing $1,250 in damage. The auto carries a $250 other-than-collision deductible. The insurer pays:
a.$1,000, as vandalism is other than collision✓
b.$1,250, because vandalism carries no deductible
c.$750, applying a $500 collision deductible instead
d.Nothing, as vandalism is an excluded peril

Malicious mischief, vandalism and civil commotion are named other-than-collision causes of loss, so the comprehensive deductible applies: $1,250 - $250 = $1,000. Nothing about a deliberate act by a stranger triggers collision, so subtracting a $500 collision deductible for $750 misreads the declarations. Physical damage coverage is not voided because the damage was intentional on the vandal's part.

73. Physical damage coverage on a personal auto policy is best described as:
a.Coverage every policy must include by federal law
b.Coverage that pays the loan balance rather than value
c.Optional coverage that a lienholder requires✓
d.Coverage automatically added when a car is financed

Collision and other-than-collision are separate optional purchases, but a lender financing the car requires them and is shown as a loss payee on the declarations. There is no federal mandate to buy them; auto insurance requirements are set at state level. The insurer owes the value of the damaged auto, not whatever is left on the loan.

74. Repairing the insured's car after an at-fault collision would cost $9,400, but the car's actual cash value is $8,000. With a $500 collision deductible, the insurer pays:
a.$8,000, the value of the car with no deductible taken
b.$7,500, the actual cash value less the deductible✓
c.$9,400, since the repair estimate sets the amount owed
d.$8,900, the repair estimate less the deductible amount

Part D pays the lesser of the auto's actual cash value or the cost to repair or replace it with like kind and quality, so the $8,000 value caps this loss: $8,000 - $500 = $7,500. Paying the $9,400 estimate less the deductible would hand the insured more than the car was worth and breach indemnity. The deductible still comes off a total loss.

75. In one policy year an insured has a $2,000 hail loss and, four months later, a $3,000 collision loss. Deductibles are $250 other than collision and $500 collision. The insurer pays in total:
a.$4,500, applying the $250 deductible to both losses
b.$4,250, applying each coverage's own deductible once✓
c.$4,750, since the second loss carries no deductible
d.$4,000, applying the $500 deductible to both losses

Collision and other than collision are separate coverages with separate deductibles, and each loss is settled on its own. Hail is other than collision: $2,000 - $250 = $1,750. The collision loss pays $3,000 - $500 = $2,500, for $4,250 in all. Applying one deductible to both losses ignores which coverage each cause of loss falls under.

76. The insured's car is stolen and never recovered. Its actual cash value at the time of the theft is $14,000 and the other-than-collision deductible is $250. The insurer pays:
a.$13,500, because the $500 collision deductible applies
b.$13,750, the actual cash value less the deductible✓
c.$14,000, because theft losses are paid in full
d.The original purchase price of the car, less $250

Theft is an other-than-collision cause of loss, so that deductible comes off the auto's actual cash value: $14,000 - $250 = $13,750. Collision does not respond to a theft, so subtracting a collision deductible for $13,500 applies the wrong coverage. Actual cash value, not the price the insured once paid, measures a physical damage loss.

77. Actual cash value, the measure used to settle a physical damage loss, is:
a.The dealer's advertised asking price for a like model
b.Replacement cost at the time of loss, less depreciation✓
c.The price the insured paid for the auto when new
d.The amount still owed to the lender on the auto loan

Actual cash value is what it would cost to replace the auto today, reduced by depreciation for age, mileage and condition, and it caps what Part D pays. The loan balance is a debt between borrower and lender and measures nothing about the car, which is why gap coverage exists. Using the original purchase price ignores years of depreciation.

78. A car is stolen and recovered three days later with $4,300 in damage. The policy shows a $100 other-than-collision deductible and a $1,000 collision deductible. The insurer pays:
a.$3,300, because a thief drove the car away
b.$3,200, because both deductibles apply to the claim
c.Nothing, because a recovered auto is not a real loss
d.$4,200, because theft is other than collision✓

The cause of loss is the theft, an other-than-collision peril, so the $100 deductible applies to the damage found on recovery: $4,300 - $100 = $4,200. Subtracting the $1,000 collision deductible because a thief drove the car picks the wrong coverage for the same event. Recovery of the auto does not erase the loss; it changes the claim from a total to a repair.

79. On the standard personal auto form, transportation expenses after a covered physical damage loss are limited to:
a.The full daily cost of a comparable rental car
b.$20 a day until the repairs are finished
c.$30 a day, up to a $900 maximum per loss
d.$20 a day, up to a $600 maximum per loss✓

The unendorsed form pays temporary transportation expenses of $20 per day, up to $600 for the loss. Full rental cost describes a rental reimbursement endorsement bought for a higher limit, not the built-in grant. Because both the daily figure and the cap are fixed, a long repair can exhaust the $600 while the car is still in the shop.

80. An insured's covered auto is stolen and returned to use 22 days later. On the standard form, transportation expense coverage pays:
a.$600, the maximum, because theft claims are capped
b.$400, since the 48-hour wait leaves 20 covered days✓
c.$440, counting every day the car was missing
d.Nothing, since stolen autos have no transport benefit

For a total theft, transportation expense coverage begins 48 hours after the theft and ends when the auto is returned to use or the insurer pays for the loss. Twenty covered days at $20 is $400, under the $600 cap, so paying the maximum overstates it. Counting all 22 days ignores the waiting period written into the form.

81. The insured borrows a neighbor's car and damages it in a collision costing $3,000. The insured's own two autos carry $250 and $500 collision deductibles. Part D pays:
a.$2,500, using the larger deductible on the schedule
b.Nothing, since a borrowed car is not a covered auto
c.$2,625, averaging the two deductibles on the policy
d.$2,750, using the broadest owned-auto coverage✓

Coverage for a non-owned auto is the broadest coverage applying to any auto shown in the declarations, so the $250 deductible governs: $3,000 - $250 = $2,750. Choosing the $500 deductible applies the narrower of the two, and averaging deductibles is not a policy provision. Part D does reach a car driven with the owner's permission.

82. Which vehicle qualifies as a non-owned auto for Part D purposes?
a.A customer's car driven by the insured, a mechanic
b.A friend's sedan borrowed for a weekend with permission✓
c.A company car furnished to the insured for regular use
d.A pickup the insured owns but left off the policy

A non-owned auto is a private passenger auto, pickup, van or trailer not owned by or furnished for the regular use of the insured or a family member, used with permission, so a borrowed weekend car fits. A vehicle furnished for regular use falls outside that definition, and a customer's car handled in the auto business is excluded from Part D. An owned auto left off the declarations is not non-owned; it simply has no coverage.

83. The transmission on the insured's car fails from age and the repair bill is $3,600. Deductibles are $500 collision and $250 other than collision. Part D pays:
a.$3,100, the repair cost less the collision deductible
b.$3,600, because the car became undriveable in service
c.Nothing, as wear and breakdown are excluded✓
d.$3,350, the repair cost less the comprehensive amount

Part D excludes damage due and confined to wear and tear, freezing, and mechanical or electrical breakdown, so an aging transmission is a maintenance cost rather than an insured loss. Neither deductible answer applies, because no covered cause of loss triggered the claim at all. The exclusion gives way only when such damage results from a total theft of the auto.

84. A pothole shreds a tire on the insured's car. Under Part D the tire itself is:
a.Covered in full, since tires are permanently attached
b.Covered as an other-than-collision road hazard loss
c.Excluded, as road damage to tires is not covered✓
d.Covered as a collision loss above the deductible

Road damage to tires sits with wear and tear, freezing and mechanical breakdown in the Part D exclusions, so the tire alone is the owner's expense. If the same pothole bends a wheel and a control arm, that impact damage is a collision loss subject to the deductible, which is why treating the whole claim as a comprehensive road hazard is wrong. The exclusion is lifted when the damage results from a total theft.

85. Damage to the insured's own auto is excluded under Part D while that auto is being used:
a.To tow a small utility trailer to a dump
b.On a long trip outside the home county
c.In a share-the-expense car pool trip
d.To carry persons or property for a fee✓

Physical damage is excluded while the auto is used as a public or livery conveyance, meaning carrying people or goods for hire. A share-the-expense car pool is expressly carved out of that exclusion, so commuters splitting fuel costs keep their coverage. Distance driven and towing a small trailer do not suspend Part D.

86. Under an unendorsed personal auto policy, custom furnishings or equipment in a pickup or van are:
a.Covered without any limit as part of the auto
b.Excluded unless coverage is added by endorsement✓
c.Covered up to the full value of the vehicle itself
d.Excluded even if an endorsement is later added

Bars, special carpeting, height-extending roofs and custom murals in a pickup or van are excluded from Part D unless a custom equipment endorsement schedules them. Sound-reproducing equipment is treated the same way when it is not permanently installed in the auto. Saying no endorsement can restore the coverage is wrong, since insurers write the equipment back for extra premium.

87. An insured who has a personal auto policy also drives a company car available for regular use. Liability for that vehicle can be added by:
a.The towing and labor costs coverage endorsement
b.A named non-owner policy written for the driver
c.The miscellaneous type vehicle endorsement form
d.Extended non-owned coverage for a furnished vehicle✓

The unendorsed policy excludes a vehicle furnished or available for the regular use of the insured, and extended non-owned coverage buys that exposure back by endorsement. A named non-owner policy is written for a person who owns no auto at all, so it does not fit a driver who already carries a personal auto policy. Towing and miscellaneous type vehicle endorsements address unrelated exposures.

88. After an auto accident, the duties condition in Part E requires the insured to:
a.Repair the vehicle before the insurer inspects it
b.Settle with the other driver, then bill the insurer
c.Give prompt notice and send copies of legal papers✓
d.Report only losses larger than the deductible used

Duties after an accident or loss include prompt notice of how, when and where it happened, cooperation with the insurer, and forwarding every legal paper or demand received. Repairing before inspection defeats the insurer's right to see the damage, and settling with the other driver first prejudices the defense the insurer owes. Small losses are still reported even if nothing ends up being paid.

89. When the insured's covered auto is stolen, Part E specifically requires the insured to:
a.Wait ten days before reporting the loss to anyone
b.Buy a replacement auto before a claim can be filed
c.Notify the police and protect the auto from harm✓
d.Sign over the title before any police report is made

Part E adds two duties for a physical damage loss: notify the police when the auto is stolen, and take reasonable steps to protect the auto and its equipment from further damage. Buying a replacement is not a condition of filing, and title transfer follows a total-loss settlement rather than preceding the police report. A self-imposed waiting period conflicts with the duty of prompt notice.

90. At the insurer's request, a person seeking coverage under Part E may be required to:
a.Accept the first repair estimate the insurer obtains
b.Pay the adjuster's travel costs to inspect the auto
c.Waive the right to hire an independent appraiser
d.Submit to a physical exam and an exam under oath✓

A person seeking coverage must submit to physical examinations by doctors the insurer chooses, as often as reasonably required, submit to examination under oath, and file a sworn proof of loss when asked. These are conditions of the contract, so refusing them can defeat the claim. The policy does not make the insured fund adjusting expenses or give up the appraisal process.

91. The policy territory of a personal auto policy covers accidents that occur in:
a.Only within the state shown on the declarations page
b.Any country the insured drives to while on vacation
c.The United States, its territories, Puerto Rico, Canada✓
d.The United States and any nation that borders it

The territory clause reaches the United States of America, its territories and possessions, Puerto Rico and Canada, and it follows the auto while it is being transported between their ports. Mexico borders the United States but lies outside the territory, which is why the answer naming bordering nations fails and why drivers buy separate coverage there. Coverage is not confined to the home state either.

92. The insurer pays a $6,000 collision claim and then pursues the at-fault driver for that money. This right is called:
a.Salvage, the insurer's right to sell the damaged car
b.Subrogation, the insurer's right to recover payment✓
c.Appraisal, a method of settling a value dispute
d.Abandonment, the insured's right to hand over the car

Under the general provisions the insurer that pays a loss steps into the insured's place against the party responsible, and the insured must sign papers and do nothing to impair that right. Salvage is the insurer taking the damaged property it paid for, not a claim against the wrongdoer. Appraisal settles a disagreement over the amount of a loss, and property cannot simply be abandoned to the insurer.

93. Two personal auto policies issued to the same named insured by the same insurer apply to one accident. The maximum payable is:
a.The highest limit under any one policy✓
b.The lower of the two limits shown on the policies
c.Half the limit of each policy, added together
d.The sum of the limits shown on both of the policies

The general provisions state that when two or more auto policies issued by the insurer to the named insured apply to the same accident, the maximum limit is the highest applicable limit under any one policy. That wording blocks stacking, so adding the two limits together overstates what is owed. It does not cut the recovery down to the smaller of the two limits either.

94. Under the general provisions, the insured may not bring legal action against the insurer until:
a.The insured has complied with the policy terms✓
b.The insurer has denied the claim twice in writing
c.An independent appraiser has valued the whole loss
d.A regulator has reviewed the claim file

The legal action condition bars suit against the insurer until the insured has complied with all the terms of the policy, which is why the Part E duties carry so much weight. A second written denial and a regulator's review of the file are not preconditions the contract sets. Appraisal resolves a dispute over the amount of a loss and is not a gateway to every lawsuit.

95. The towing and labor costs endorsement on a personal auto policy pays for:
a.The full cost of any roadside service, without limit
b.Towing and labor done at the place of disablement✓
c.A rental car while the disabled auto is in the shop
d.Engine repairs completed later at a repair garage

The endorsement covers towing plus the labor performed where the auto became disabled, up to the limit shown on the declarations. Work done after the car reaches the garage is the owner's expense, so naming engine repairs puts the claim on the wrong side of that line. A substitute car is transportation expense coverage, a separate grant, and the endorsement carries a stated limit.

96. A driver who owns no vehicle but often rents and borrows cars should be sold:
a.A gap policy covering the borrowed car's value
b.A miscellaneous type vehicle endorsement instead
c.A named non-owner policy in that driver's name✓
d.A towing and labor endorsement for rental cars

A named non-owner policy provides liability and related coverages to an individual with no owned auto, following that person into cars rented or borrowed. It schedules no vehicle, so it is not the same as an endorsement written for a motorcycle or motor home. Gap coverage answers a loan balance, which a driver who owns no car does not carry.

97. To bring a motorcycle or a motor home under a personal auto policy, the producer adds:
a.An extended non-owned coverage endorsement form
b.A named non-owner policy naming the rider only
c.A towing and labor costs endorsement for the unit
d.A miscellaneous type vehicle endorsement✓

The miscellaneous type vehicle endorsement schedules units the unendorsed policy is not written for, such as motorcycles and motor homes, and applies the policy's coverages to them. Extended non-owned coverage deals with a vehicle furnished for the insured's regular use, not with a scheduled recreational unit. Towing coverage adds a service benefit rather than the underlying grant.

98. A financed car is totaled. The auto policy pays its actual cash value of $18,500 while $22,000 is still owed on the loan. Gap coverage would pay:
a.$3,500, the shortfall on the loan balance✓
b.Nothing, because auto loans are not insurable at all
c.$18,500, a second payment equal to the car's value
d.$22,000, the loan balance, in place of the insurer

Part D owes actual cash value, so after the claim the borrower still owes $22,000 - $18,500 = $3,500. Gap coverage is designed to pay that difference; it neither duplicates the physical damage payment nor replaces it with the whole loan balance. Treating the shortfall as uninsurable ignores a product lenders commonly offer when the car is financed.

Last reviewed: · editorial process

PrepPass team · Verified against California CDI · How we review

What's on the California Personal Lines Broker-Agent License?

The California Personal Lines Broker-Agent License is administered by the California Department of Insurance (CDI). The topic weights below are a PrepPass estimate, not figures published by the California Department of Insurance (CDI).

Questions
90 questions
Time limit
135 minutes
Passing score
60%

Every figure above, with the document it came from and the date we read it →

Topic blueprint

  • 22%
    Personal Auto Policy
  • 20%
    Homeowners Policy (HO)
  • 18%
    California Insurance Code & Ethics
  • 10%
    Property Insurance Fundamentals
  • 8%
    Dwelling Policy (DP)
  • 8%
    Endorsements & Optional Coverages
  • 7%
    General Insurance Principles
  • 7%
    California-Specific Rules
PrepPass team · Verified against California Department of Insurance (CDI) · How we review

How hard is the exam?

Moderate. The California Personal Lines exam is 90 questions, 135 minutes, 60% to pass — an entry-level subset of P&C focused on personal auto + dwelling/homeowners.

Recommended study hours
60-100 hours (only the 12-hour ethics course is required for prelicensing — AB 943, 2026)
First-attempt pass rate
45% on the first attempt (n = 1,015) — California Department of Insurance, 2025. Note the direction: Personal Lines is the LOWEST first-attempt rate in CDI’s table, 12 points below Property / Casualty — the opposite of the “narrower scope makes it more passable” line this page used to carry. It was 39% (n = 729) in 2024.Source: California Department of Insurance — 2025 Annual Report of the Commissioner (PDF), “LSD Licensing Examination First-Time Pass Rates”
Where to focus first
Personal Auto (largest single area) and California-Specific Rules — together about 30% of exam.

Fees and salaries are approximate and change over time. The pass rate above is quoted from the source linked beside it, for the period that source covers — where we have not checked a source, we say so and give no number.

Frequently asked questions

How many California Personal Lines practice questions?+

474 original practice questions across all 9 topics of the California Department of Insurance Personal Lines Broker-Agent license exam, with California Insurance Code citations on 158 of them.

Is the Personal Lines practice test free?+

Yes, completely free. No signup, no credit card. Unlimited practice rounds and a full-length timed mock exam included.

What's the difference between Personal Lines and the full P&C license?+

Personal Lines is restricted to personal auto + residential property (no commercial property, no workers' comp). It's the entry-level P&C license: a 90-question / 135-minute exam (vs 150 questions / 195 minutes for full P&C). As of 2026 (AB 943), both require only the 12-hour ethics course for prelicensing.

Are these real CDI exam questions?+

No. All questions are original prose authored from the California Insurance Code, Title 10 CCR, Civil Code, Vehicle Code, and standard ISO Personal Lines form concepts. We never copy from real exams or paid prep providers.

What's the passing score for the Personal Lines exam?+

60% on the real CDI exam, which is 90 questions over 135 minutes at a PSI testing center.

Is the California Personal Lines exam offered in Spanish, Chinese, or Vietnamese?+

Yes — AB 451 (Stats. 2023, ch. 136) legally requires CDI to offer producer license exams in English, Spanish, Simplified Chinese, Vietnamese, Korean and Tagalog.

Can I upgrade from Personal Lines to the full P&C license later?+

Yes. As of 2026 (AB 943) no additional prelicensing hours are required — you simply add the line of authority and sit for the full P&C exam at any time.

Is there a study guide for the Personal Lines Insurance Producer?+

Yes. PrepPass sells Personal Lines Insurance Producer — Complete Study Guide (2026), a PDF + EPUB download, $19.99 one-time; the practice on this page stays free without it. See the study guide →

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